Posted by PeterAdam
Henagon

Creating an Account

When creating a new account there were two problems,

The token sent was invalid ( as reported when we tried to use it)

And when i tried to create another accout, because I could not see how to get the original account to resend an authorization token, there was a problem with reCaptcha, I kept getting a message that there was a problem with the internet connection ( which was not the case as I was working on the machine remotely) and to reload.

What should we do?

 

 

 

1 Reply
Highlighted
Posted by Moderator Moderator
Moderator

Re: Creating an Account

Dear @PeterAdam,

Thank you for your post. 

Do you receive any error message when you try to sign in with your account? 
Maybe you can provide a screenshot? Please make sure to not post any personal information :) 

Best,
Natascha