File transfer box on one of my client's computer is blank. I can remotely connect to his computer but cannot transfer files between computers as I have in the past.
Hi @RAS1976 ,
thanks for your feedback. What do you mean with "my client's computer is blank": are there no files/folders shown for the remote side in the file transfer window? Could you maybe post a screenshot as well as telling us the operating systems and the TeamViewer versions on both sides (local and remote side)?
Thanks a lot,
Best, Kerstin
I have the same issue with one of my clients computers. This feature was working but they recently upgraded their PC from Windows 8 64-bit to Windows 10 64-bit. Now the remote computer side in the File Transfer screen is blank, exactly as described and shown by the person above.
thanks for sharing the screenshot.
Best,
Kerstin
Good Morning Kerstin,
Thank you for your response. I have attached in a picture the File Transfer Box for the client I am having trouble with it. Any help you may be able to provide here would be great. Have a great day.