Posted by kelvin2018
Photon

How do i activate TeamViewer 13 Licence

Bought teamviewer 13 licence but am failing to activate.

2 Replies
2 Replies
Posted by TeamViewer Staff
TeamViewer Staff

Re: How do i activate TeamViewer 13 Licence

Hi kelvin2018,

Please refer to our knowledge base article for how to activate a TeamViewer license:
https://community.teamviewer.com/t5/Knowledge-Base/How-to-activate-your-license/ta-p/4326

In general the TeamViewer license needs to be linked to a TeamViewer account.
After it is linked, you simply need to login with your licensed account in the software in order for it to recognise the license.

I hope this answers your question.

William

 

Posted by Moderator Moderator
Moderator

Re: How do i activate TeamViewer 13 Licence

Hi kelvin2018,

Thank you for joining our Expert Day!

Please read the following instruction in order to activate your license. 

  1. Download TeamViewer 13 from our download page and install the software on your computer.
  2. After executing TeamViewer 13, please log in to the Computers & Contacts list with your licensed TeamViewer account, to use TeamViewer with full functionality. You can find the Computers & Contacts list easily by clicking on the top left circle with the person inside 1 or on the tab for Computers & Contacts 2activate 1.PNG

     

For more information please visit this article or contact our support team.

Hope this information will be helpful for you.

Best regards,