Licence not activating

shazmck
shazmck Posts: 1
in General questions

I cannot get me licence to activate I have just realised that I am still on free version altough I am paying a monthly fee how do I correct this since I dont seem to be able to create a ticket or get anyone on the phone

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  • JeanK
    JeanK Posts: 6,984 Community Manager 🌍

    Hello @shazmck,

    Thank you for your message. ?

    You have this message because you haven't activated your license on your TeamViewer account yet.

    I re-sent you the activation link. ?

    Please follow the actiation instructions in the email and everything will work fine again!

    Best,

    Jean

    Community Manager

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