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Posted by
Henagon

Lost access to authenticator and access keys!

Dear support, I have lost access to both my authenticator and access keys, what should I do? I need help recovering or deleting my account.

3 Replies
3 Replies
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Posted by Former Staff
Former Staff

Re: Lost access to authenticator and access keys!

Hi, tornad-ozl

I will send you private message to confirm information with you.

Alan

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Posted by
Photon

Re: Lost access to authenticator and access keys!

Dear Alan, I replied to your E-Mail, but you did not reply me back. My original account is still not deleted, so I cannot recover it, and the new account I made to post on this forum now asks for E-Mail activation, when pressed on the link in activation E-Mail it says "invalid token"!

When will you finish deleting my original account?

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Posted by
Henagon

Re: Lost access to authenticator and access keys!

Dear Alan,

It's been almost 7 days, waiting to delete my account that I can't access.