Lost access to business license
I had a business license activated under my account, due to hardware changes I lost access to it, I have changed to my previous configuration but I still don't have access. I have tried to add the license key again but I am getting: 'The license you tried to activate is already activated on another TeamViewer account.'
How can I get this resolved ?
Best Answer
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Hello @petru_miftode,
Thank you for your message and welcome to the TeamViewer Community! ?
As the message says, your license is most probably already on an other account (e-mail address). Please check if you might have activated it on a different account.
If not, please contact our customer support directly for assistance:
Best regards
Jean
Community Manager
5
Answers
-
Hello @petru_miftode,
Thank you for your message and welcome to the TeamViewer Community! ?
As the message says, your license is most probably already on an other account (e-mail address). Please check if you might have activated it on a different account.
If not, please contact our customer support directly for assistance:
Best regards
Jean
Community Manager
5
