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Posted by bisk
Henagon

My Teamviewer has the same id as my remote partner !

Hey, this is strange. I just updated to version 12 and now my TeamViewer has generated the same login id as my remote partner. Can't establish a connection as all I get are "You have enteredthe ID of your own computer". No matter how many times we both restart TeamViewer, it's the same thing. Is there any way to force a regeneration of the login ID ?

6 Replies
1 Accepted Solution

Accepted Solutions
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Posted by bisk
Henagon
Solution

Re: My Teamviewer has the same id as my remote partner !

Nope. Removing/Clearing Settings/Reinstalling is NO help.

Same exact ID with every reinstall now in version 12.

What does work is starting TV from a different computer logon.

Turns out that my remote client just uses the default lonin on the computer I sold him.

Same login name that I generally use. So the login name has the heavy hand in decising the ID ?

Not so slick TV team better fix this quick, lol !

 

View solution in original post

6 Replies
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Posted by bartlanz
Heptagon

Re: My Teamviewer has the same id as my remote partner !

Uninstall TeamViewer makeing sure to check off the "remove settings" Checkbox then re-install.

If my post was helpful, Please throw me a Kudos.
If my post fixed your issue, please mark it as the solution to help the next person find a solution quickly.
Bart Lanzillotti
We Do IT USA
www.wedoitusa.com
Highlighted
Posted by bisk
Henagon
Solution

Re: My Teamviewer has the same id as my remote partner !

Nope. Removing/Clearing Settings/Reinstalling is NO help.

Same exact ID with every reinstall now in version 12.

What does work is starting TV from a different computer logon.

Turns out that my remote client just uses the default lonin on the computer I sold him.

Same login name that I generally use. So the login name has the heavy hand in decising the ID ?

Not so slick TV team better fix this quick, lol !

 

View solution in original post

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Posted by bisk
Henagon

Re: My Teamviewer has the same id as my remote partner !

Yep, just verified. Even perfoming a proper deinstall using TV prefPanel->Advanced with clear settings checked is no help with today's version. Reinstallations all carry the same exact TV ID for a given logon username. Maybe the password comes into play as well or at least I hope so ;)

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Posted by MacFrost
Neutron

Re: My Teamviewer has the same id as my remote partner !

Mein Mac besitzt die gleich ID wie die des Vorbesitzers.

-Kein Clone
-Neues OS
-Teamviewer Löschen
-auch mit Preferences
-keine Lösung
-Hotline vor 3 Wochen kontaktiert
-ich lasse ihnen eine Mail mit einem Script zukommen
-Mail hat mich nicht erreicht...

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Posted by MacFrost
Neutron

Re: My Teamviewer has the same id as my remote partner !

Removing/Clearing Settings/Reinstalling is NO help.

Same exact ID with every reinstall now in version 12 / 13.

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Posted by JohnTravis
Henagon

Re: My Teamviewer has the same id as my remote partner !