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Posted by
Henagon

No activation email

I'm not receiving an activation email and without being able to validate my account I can't get support!

I've checked spam and junk folders. I had to create this account just to be able to join the community forum.

Seems like this is a common issue but all the solutions just say the problem got fixed, but not how.

 

2 Replies
2 Replies
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Posted by Moderator Moderator
Moderator

Re: No activation email

Hello @Mike_Brophy,

Thank you for your message and welcome to the TeamViewer Community! 🙌

You will need to contact our customer support directly to get this sorted.

You can contact our customer via the following link:

I thank you in advance for your understanding.

Best regards

Jean

French Community Moderator
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Posted by
Henagon

Re: No activation email

I cannot contact customer support to lodge a ticket as I cannot login without having validated my account.

I cannot contact customer support via phone as the Remote Access licencse does not include support via phone.

Who do I contact for a refund?