Payed for Teamviewer but account still saying free.

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michaelaltman
michaelaltman Posts: 1
in General questions

Hi,  I payed for Teamviewer license, but the account is still saying free.

I clicked on the activation link, but it says it is assciated with another account.

Please help.

Regards

Michael.

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  • Vatsilidis
    Vatsilidis Posts: 655 ⭐Star⭐
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    Hi @michaelaltman 

    Are you sure you are trying to login with the email you paid for? Could you give attention if exist another email in the contract details?

    Best regards

  • PNAC
    PNAC Posts: 1
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    Yes, I am. You sent me the activation e-mail to the same adress.

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