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in version 9: TeamViewer 9

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Posted by Bernhard_V
Henagon

Privacy when i give remote support

What can somebody find out about me when i give remote support via team viewer.

5 Replies
1 Accepted Solution

Accepted Solutions
Posted by Chiron
Hexagon
Solution

Re: Privacy when i give remote support

I just took a quick look. Connections_incoming.txt will show your ID and account name. TeamViewer10_Logfile.log shows the same, but it is not as easy to read. I did not find any recognizable info, computer model, OS version, IP address. It does show the IP address of the TeamViewer server initiating the connection. But like I said, it was just a quick look.

I don't work for TeamViewer. I'm just a user.

View solution in original post

5 Replies
Posted by Chiron
Hexagon

Re: Privacy when i give remote support

Your TeamViewer ID... That's about it. 

If you use file transfer they may see a pop up showing what files were copied.

I don't work for TeamViewer. I'm just a user.
Posted by Bernhard_V
Henagon

Re: Privacy when i give remote support

Thank you, he also see the name of my PC, what more he can see?

Posted by Chiron
Hexagon

Re: Privacy when i give remote support

If you are logged into Computers & Contacts, your account name will be displayed instead of your computer name.

I don't work for TeamViewer. I'm just a user.
Posted by Bernhard_V
Henagon

Re: Privacy when i give remote support

thanke you. is it the same in the Log?

Posted by Chiron
Hexagon
Solution

Re: Privacy when i give remote support

I just took a quick look. Connections_incoming.txt will show your ID and account name. TeamViewer10_Logfile.log shows the same, but it is not as easy to read. I did not find any recognizable info, computer model, OS version, IP address. It does show the IP address of the TeamViewer server initiating the connection. But like I said, it was just a quick look.

I don't work for TeamViewer. I'm just a user.

View solution in original post