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Posted by Knubbsal
Henagon

Script error upon exit of Teamviewer 12

This is the error I get every time I exit the program.

 

 

24 Replies
24 Replies
Posted by mLipok
Heptagon

Re: Script error upon exit of Teamviewer 12

I think this is due to yours security rules in IE browser, as I suppose TV is using IE to display this content.

Regards,
mLipok , AutoIt MVP

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Posted by groucho7
Digon

Re: Script error upon exit of Teamviewer 12

IMHO, this script error has nothing to do with security rules or with Internet Explorer. The error occurs when opening TeamViewer rather than when exiting from it. It is a serious bug in TeamViewer that needs to be addresesed ASAP. Thanks.

Posted by mLipok
Heptagon

Re: Script error upon exit of Teamviewer 12

Did you check if IE is in TaskManager ?

The script error could be fired when content is loaded , or i time when is closing.

 

Regards,
mLipok , AutoIt MVP

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Posted by groucho7
Digon

Re: Script error upon exit of Teamviewer 12

What does TV have to do with IE?

Posted by Overtonesinger
Henagon

Re: Script error upon exit of Teamviewer 12

I am getting the exact same error here on a recently clean-installed (on a standard  Skylake Core i5 desktop with iGPU and 8GB RAM + M.2 SSD) Win 10 x64 (CZ) with the latest AVG Antivirus without AVG Firewall component.

It fires when I close the "TeamViewerQS_cs.exe" (filesize: 9 607 112 bytes, compiled / last mod. on 17.02.2017 19:13:16 ).

Is there any workaround how to fix or avoid this, please ?

Posted by mLipok
Heptagon

Re: Script error upon exit of Teamviewer 12


@groucho7 wrote:

What does TV have to do with IE?


Any windows APP can embend IE ActiveX object (entire browser without menu).
This mean that this is easy to use IE in your own APP to display remote content.
Some part of remote content could you scripts, which can bo bloced by your local IE setting.

btw.
Just click RightMouseButton on the conent with this TeamViewer form and see what you have there.

 

Regards,
mLipok , AutoIt MVP

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Posted by groucho7
Digon

Re: Script error upon exit of Teamviewer 12

With all due respect to the MVP,  his answer in hardly a solution. It is at best an explanation. On some PCs this script error occurs both on opening TeamViewer and on exiting from it.. It makes using TV impossible. The TV developers should find a fix for this ASAP.,

Posted by mLipok
Heptagon

Re: Script error upon exit of Teamviewer 12


@groucho7 wrote:

With all due respect to the MVP,  his answer in hardly a solution. It is at best an explanation. On some PCs this script error occurs both on opening TeamViewer and on exiting from it.. It makes using TV impossible. The TV developers should find a fix for this ASAP.,


I agree, this should be fixed.
I'm only showing to you my concepts of possible cause of the problem.


btw.
What is that form which is showing in OP screenshot ?
I ask as I do not remember If I ever seen it on my computer.

 

Regards,
mLipok , AutoIt MVP

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Posted by Knubbsal
Henagon

Re: Script error upon exit of Teamviewer 12

This newsletter sign up form opens after exiting Teamviewer 12.

It doesn't open every time (for some reason it did it every time before and now just randomly), but the person I was helping through Teamviewer 12 also had it happen, and got the same error message when it did.

Posted by treefrog001
Henagon

Re: Script error upon exit of Teamviewer 12

Try adding the following line to your "HOSTS" file ...

127.0.0.1       s.adroll.com

That fixed the problem for me.

Posted by NrVx
Electron

Re: Script error upon exit of Teamviewer 12

Worked for me too :)

Thanks!

Posted by mLipok
Heptagon

Re: Script error upon exit of Teamviewer 12


@treefrog001 wrote:

Try adding the following line to your "HOSTS" file ...

127.0.0.1       s.adroll.com

That fixed the problem for me.


How you found this fix ?

I know more or less what I would do, but I would like you to describe the process of finding a solution, for all those interested in this thread.

by the way.
I've even another interesting comment, I hope, but it depends on your answer.

Regards,
mLipok , AutoIt MVP

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Posted by Philippe
Henagon

Re: Script error upon exit of Teamviewer 12

Worked for me as well.

Thanks treefrog001 !

Posted by treefrog001
Henagon

Re: Script error upon exit of Teamviewer 12


@mLipok wrote:

How you found this fix ?


This is just a generic workaround that I've used many times in the past to tame similar misbehaving scripts. It simply redirects the call to a script on "s.adroll.com" to LOCALHOST on your PC where, instead of generating an annoying popup, it does nothing. This isn't really a fix, but happily it works to suppress this particular annoyance.

Posted by phaze
Henagon

Re: Script error upon exit of Teamviewer 12

Can you explain how to do this?  Thanks!

Posted by groucho7
Digon

Re: Script error upon exit of Teamviewer 12

This is best a workaround not a solution. The TamViewer developers should fix this ASAP.


@treefrog001 wrote:

Try adding the following line to your "HOSTS" file ...

127.0.0.1       s.adroll.com

That fixed the problem for me.


Posted by Philippe
Henagon

Re: Script error upon exit of Teamviewer 12

Please check this link to learn how to change your host file:

https://www.howtogeek.com/howto/27350/beginner-geek-how-to-edit-your-hosts-file/

You have to add the below line at the end of the host file; as suggested by groucho7 :

127.0.0.1       s.adroll.com

Best

Posted by Chivas
Henagon

Re: Script error upon exit of Teamviewer 12

Ok this works for me too but I hope it will be fixed by the team ;)

Posted by TeamViewer Staff
TeamViewer Staff

Re: Script error upon exit of Teamviewer 12

Hi folks,

Just a quick note for you all, that we are aware of this issue and our developers are currently working on it. I'm hopeful of seeing it resolved sometime soon.

We'll keep you posted when we get more information.

Regards,
Jeremy
TeamViewer Quality Assurance Engineer
Posted by mikeone
Photon

Re: Script error upon exit of Teamviewer 12

Hi,

Any news in this matter, since this issue is still there with "TeamViewer QuickSupport" version "v12.0.83369"?

But it's another URL now:

"https://js.usemessages.com/messageswidgetshell.js"

Best regards
Mike

Posted by Winky
Henagon

Re: Script error upon exit of Teamviewer 12

I have the same problem, it's annoying, anyone knows why it happens?

Posted by VYZ
Henagon

Re: Script error upon exit of Teamviewer 12

Hi all,

I have exactly the same issue for this problem (but i have installed last version 13.0.6447 of TV and my OS is Windows 10 )

When I quit the program I see the alert: Script Error with trying to open this URL

https://www.googletagmanager.com/gtm.js?id=GTM-5R286M

And I do not want modify My Windows local hosts file adding this

127.0.0.1 googletagmanager.com which redirect to https://www.google.com/analytics/tag-manager/

and when I open URL with chrome or edge I see this :

(probably a fu*** writing error) and exceed 20,000 characters for the post and one hour to find the right HIGHLIGTHED ERRORS on this community forum not easy

Posted by wen8044
Photon

Re: Script error upon exit of Teamviewer 12

I get the script error also but on google chrome

Posted by Noro
Electron

Re: Script error upon exit of Teamviewer 12

I found the same error (v.13) but also a workaround.

Loading TVQS from the site or from a logo link gives you a version that generates the error on exit. However if you create a custom download of TVQS (even with free account) you get a custom link.

The custom link is to a web page that downloads a slightly different version of TVQS. The download page also has a "Try again" link. I took the direct URL to the file from the "try again" and placed it as the download link on my logo button. You just need to keep the logo image link as is. The result is a perfect download logo link that gets a file with no exit issues.