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Sound Bug

I am monitoring my daughter computer from my desktop and she is having on-line classes with Cisco **Third Party Product** plataform. When I enable sound communication between my desktop and her notebook, the audio communication between her notebook and on-line classroom shut-off and we need to close teamwier and restart the connection on cisco **Third Party Product** again to turn on the sound communication again. Some one know how to fix that problem?



1 Reply
Posted by TeamViewer Star
TeamViewer Star

Re: Sound Bug

Hi @rodrigoyunes 

Have you tried to see if it helps to change the sound device in the audio settings menu?

Best regards