TV uninstall

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Informia
Informia Posts: 1
in General questions

Hi,

for the last year I have been using TV with company licence. Because they decided not to prolongate the licence I have uninstalled TV.

Right now I would like to use it for personal use and connect to home computer but I can't. I have tried on tv11 and tv 12 and on both I recevie the following message: "Not ready. check your internet connection (and there is nothing on your id and your password).

Of course my internet connection works. If I try tv10 - it works.

I suspect, that there are some registry information left, which disallow for proper connection. What can I do to be able to connect again ?

Thanks in advance.

Paweł

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  • bartlanz
    bartlanz Posts: 315 ✭✭✭
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    If you think it was Registry info, when you uninstalled TeamViewer previously did you check of the "remove Settings" check box?

    If my post was helpful, Please throw me a Kudos.
    If my post fixed your issue, please mark it as the solution to help the next person find a solution quickly.
    Bart Lanzillotti
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