TeamViewer 12 crashes by starting remote connection (My system Mac OS) Remote system Windows

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Posted by
Henagon

TeamViewer 12 crashes by starting remote connection (My system Mac OS) Remote system Windows

Hi, every Time I try to connect to my remote PC, Teamviewer 12 crashes. Maybe someone has an idea. Regards, Markus

HIer is my Logfile:

Process:               TeamViewer [2548]
Path:                  /Applications/TeamViewer.app/Contents/MacOS/TeamViewer
Identifier:            com.teamviewer.TeamViewer
Version:               12.0.78517 (1)
Code Type:             X86-64 (Native)
Parent Process:        ??? [1]
Responsible:           TeamViewer [2548]
User ID:               501

Date/Time:             2017-06-22 15:47:22.512 +0200
OS Version:            Mac OS X 10.12.5 (16F73)
Report Version:        12
Anonymous UUID:      XXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXX

Time Awake Since Boot: 2500 seconds

System Integrity Protection: enabled

Crashed Thread:        14

Exception Type:        EXC_BAD_ACCESS (SIGSEGV)
Exception Codes:       KERN_INVALID_ADDRESS at 0x0000000000000008
Exception Note:        EXC_CORPSE_NOTIFY

Termination Signal:    Segmentation fault: 11
Termination Reason:    Namespace SIGNAL, Code 0xb
Terminating Process:   exc handler [0]

VM Regions Near 0x8:
-->
    __TEXT                 000000010946e000-000000010be69000 [ 42.0M] r-x/rwx SM=COW  /Applications/TeamViewer.app/Contents/MacOS/TeamViewer

Application Specific Information:
Hardware_Model:        iMac12,2
TV_Version:            12.0.78517
Languages:             (de-DE)
Daemon:                Yes
Shutdown:              No
New_UI:                No

Thread 0:: Dispatch queue: com.apple.main-thread
0   libobjc.A.dylib                   0x00007fff95df7021 objc_msgSend + 33
1   com.apple.AppKit                  0x00007fff7e6d6e8d -[NSView _windowChangedKeyState] + 470
2   com.apple.AppKit                  0x00007fff7e6d6c2c -[NSControl _windowChangedKeyState] + 49
3   com.apple.AppKit                  0x00007fff7e6d6df5 -[NSView _windowChangedKeyState] + 318
4   com.apple.AppKit                  0x00007fff7e6d6df5 -[NSView _windowChangedKeyState] + 318
5   com.apple.AppKit                  0x00007fff7e76b896 -[NSTabView _windowChangedKeyState] + 45
6   com.apple.AppKit                  0x00007fff7e6d6df5 -[NSView _windowChangedKeyState] + 318
7   com.apple.AppKit                  0x00007fff7e6d6df5 -[NSView _windowChangedKeyState] + 318
8   com.apple.AppKit                  0x00007fff7e768b94 -[NSThemeFrame _windowChangedKeyState] + 47
9   com.apple.AppKit                  0x00007fff7e768a9c +[NSWindow _enableKeyStateChangeNotifications] + 355
10  com.apple.AppKit                  0x00007fff7e761de7 -[NSWindow _changeKeyAndMainLimitedOK:] + 1263
11  com.apple.AppKit                  0x00007fff7e81ec59 -[NSWindow _makeKeyRegardlessOfVisibility] + 102
12  com.apple.AppKit                  0x00007fff7e764d48 NSPerformVisuallyAtomicChange + 147
13  com.apple.AppKit                  0x00007fff7e81eb97 -[NSWindow makeKeyAndOrderFront:] + 91
14  com.teamviewer.TeamViewer         0x000000010ab941a9 0x10946e000 + 24273321
15  com.teamviewer.TeamViewer         0x000000010ab9422b 0x10946e000 + 24273451
16  com.teamviewer.TeamViewer         0x000000010ab35fa6 0x10946e000 + 23887782
17  com.teamviewer.TVFoundation       0x000000010c269f8c dispatch_sync_mainthread + 45
18  com.teamviewer.TeamViewer         0x000000010ab36828 0x10946e000 + 23889960
19  com.apple.Foundation              0x00007fff8258a5ed NSKeyValueNotifyObserver + 350
20  com.apple.Foundation              0x00007fff82589e84 NSKeyValueDidChange + 486
21  com.apple.Foundation              0x00007fff826c88c7 -[NSObject(NSKeyValueObservingPrivate) _changeValueForKeys:count:maybeOldValuesDict:usingBlock:] + 944
22  com.apple.Foundation              0x00007fff8254dbed -[NSObject(NSKeyValueObservingPrivate) _changeValueForKey:key:key:usingBlock:] + 60
23  com.apple.Foundation              0x00007fff8261b1dc _NSSetUnsignedLongLongValueAndNotify + 261
24  com.teamviewer.TeamViewer         0x000000010969f2e1 0x10946e000 + 2298593
25  com.teamviewer.TeamViewer         0x00000001096b42b8 0x10946e000 + 2384568
26  com.teamviewer.TeamViewer         0x000000010958eeb4 0x10946e000 + 1183412
27  com.teamviewer.TeamViewer         0x0000000109654b71 0x10946e000 + 1993585
28  com.teamviewer.TeamViewer         0x00000001096549d4 0x10946e000 + 1993172
29  com.teamviewer.TeamViewer         0x000000010948f913 0x10946e000 + 137491
30  com.teamviewer.TeamViewer         0x000000010a416d8c 0x10946e000 + 16420236
31  libdispatch.dylib                 0x00007fff966b9524 _dispatch_call_block_and_release + 12
32  libdispatch.dylib                 0x00007fff966b08fc _dispatch_client_callout + 8
33  libdispatch.dylib                 0x00007fff966bdaac _dispatch_main_queue_callback_4CF + 925
34  com.apple.CoreFoundation          0x00007fff80b77d69 __CFRUNLOOP_IS_SERVICING_THE_MAIN_DISPATCH_QUEUE__ + 9
35  com.apple.CoreFoundation          0x00007fff80b3904d __CFRunLoopRun + 2221
36  com.apple.CoreFoundation          0x00007fff80b38544 CFRunLoopRunSpecific + 420
37  com.apple.HIToolbox               0x00007fff80098ebc RunCurrentEventLoopInMode + 240
38  com.apple.HIToolbox               0x00007fff80098cf1 ReceiveNextEventCommon + 432
39  com.apple.HIToolbox               0x00007fff80098b26 _BlockUntilNextEventMatchingListInModeWithFilter + 71
40  com.apple.AppKit                  0x00007fff7e631a54 _DPSNextEvent + 1120
41  com.apple.AppKit                  0x00007fff7edad7ee -[NSApplication(NSEvent) _nextEventMatchingEventMask:untilDate:inMode:dequeue:] + 2796
42  com.apple.AppKit                  0x00007fff7e6263db -[NSApplication run] + 926
43  com.apple.AppKit                  0x00007fff7e5f0e0e NSApplicationMain + 1237
44  libdyld.dylib                     0x00007fff966e6235 start + 1

Thread 1:
0   libsystem_kernel.dylib            0x00007fff96815d96 kevent + 10
1   com.teamviewer.TeamViewer         0x000000010a8dc4ab 0x10946e000 + 21423275
2   com.teamviewer.TeamViewer         0x000000010a8df070 0x10946e000 + 21434480
3   com.teamviewer.TeamViewer         0x000000010a8db329 0x10946e000 + 21418793
4   com.teamviewer.TeamViewer         0x000000010a8db255 0x10946e000 + 21418581
5   com.teamviewer.TeamViewer         0x000000010a90ac62 0x10946e000 + 21613666
6   com.teamviewer.TeamViewer         0x000000010aa2a005 0x10946e000 + 22790149
7   libsystem_pthread.dylib           0x00007fff968ff93b _pthread_body + 180
8   libsystem_pthread.dylib           0x00007fff968ff887 _pthread_start + 286
9   libsystem_pthread.dylib           0x00007fff968ff08d thread_start + 1

External Modification Summary:
  Calls made by other processes targeting this process:
    task_for_pid: 414
    thread_create: 0
    thread_set_state: 0
  Calls made by this process:
    task_for_pid: 0
    thread_create: 0
    thread_set_state: 0
  Calls made by all processes on this machine:
    task_for_pid: 408793
    thread_create: 0
    thread_set_state: 0

VM Region Summary:
ReadOnly portion of Libraries: Total=384.4M resident=0K(0%) swapped_out_or_unallocated=384.4M(100%)
Writable regions: Total=177.8M written=0K(0%) resident=0K(0%) swapped_out=0K(0%) unallocated=177.8M(100%)
 
                                VIRTUAL   REGION
REGION TYPE                        SIZE    COUNT (non-coalesced)
===========                     =======  =======
Accelerate framework               640K        6
Activity Tracing                   256K        2
CG backing stores                 3540K        6
CG image                           148K       28
CoreAnimation                     1252K       24
CoreUI image data                 1692K       19
CoreUI image file                  184K        4
Dispatch continuations            8192K        2
Foundation                          28K        3
Image IO                          2740K       35
Kernel Alloc Once                    8K        2
MALLOC                           122.4M       80
MALLOC guard page                   64K       13
Memory Tag 242                      12K        2
Memory Tag 251                      12K        2
OpenCL                              16K        3
OpenGL GLSL                        256K        4
SQLite page cache                   64K        2
STACK GUARD                       56.1M       27
Stack                             20.7M       30
VM_ALLOCATE                        260K       25
__DATA                            36.1M      300
__GLSLBUILTINS                    2588K        2
__IMAGE                            528K        2
__LINKEDIT                       117.4M       22
__TEXT                           266.9M      300
__UNICODE                          556K        2
mapped file                       80.1M       19
shared memory                     16.4M       18
===========                     =======  =======
TOTAL                            738.7M      955

Model: iMac12,2, BootROM IM121.0047.B29, 4 processors, Intel Core i5, 3,1 GHz, 20 GB, SMC 1.72f2
Graphics: AMD Radeon HD 6970M, AMD Radeon HD 6970M, PCIe, 1024 MB
Memory Module: BANK 0/DIMM0, 8 GB, DDR3, 1333 MHz, 0x029E, 0x434D534F384758334D314131333333433920
Memory Module: BANK 1/DIMM0, 8 GB, DDR3, 1333 MHz, 0x029E, 0x434D534F384758334D314131333333433920
Memory Module: BANK 0/DIMM1, 2 GB, DDR3, 1333 MHz, 0x80AD, 0x484D54333235533642465238432D48392020
Memory Module: BANK 1/DIMM1, 2 GB, DDR3, 1333 MHz, 0x80AD, 0x484D54333235533642465238432D48392020
AirPort: spairport_wireless_card_type_airport_extreme (0x168C, 0x9A), Atheros 9380: 4.0.74.0-P2P
Bluetooth: Version 5.0.4f18, 3 services, 27 devices, 1 incoming serial ports
Network Service: Ethernet, Ethernet, en0
PCI Card: pci1b73,1100, USB eXtensible Host Controller, Thunderbolt@194,0,0
PCI Card: pci11c1,5901, IEEE 1394 Open HCI, Thunderbolt@193,0,0
PCI Card: Broadcom 57762-A1, Ethernet Controller, Thunderbolt@192,0,0
PCI Card: pci1b21,612, AHCI Controller, Thunderbolt@197,0,0
Serial ATA Device: ST31000528AS, 1 TB
Serial ATA Device: M4-CT256M4SSD2, 256,06 GB
Serial ATA Device: HL-DT-STDVDRW  GA32N
Serial ATA Device: Samsung SSD 840 EVO 500GB, 500,11 GB
USB Device: USB 2.0 Bus
USB Device: FaceTime HD Camera (Built-in)
USB Device: Hub
USB Device: USB Optical Mouse
USB Device: USB2.0 Hub
USB Device: USB2.0 Hub
USB Device: Lightpack
USB Device: Composite Device
USB Device: USB2.0 Hub
USB Device: BRCM2046 Hub
USB Device: Bluetooth USB Host Controller
USB Device: USB 2.0 Bus
USB Device: Hub
USB Device: IR Receiver
USB Device: Card Reader
USB Device: USB 3.0 Bus
USB Device: USB 3.0 HUB

USB Device: USB 3.0 HUB

USB Device: USB PnP Sound Device
USB Device: USB 2.0 HUB

USB Device: USB 2.0 HUB

USB Device: SuperMulti RW
Thunderbolt Bus: iMac, Apple Inc., 25.1
Thunderbolt Device: Express Dock, Belkin International, Inc., 3, 26.2

MH