Posted by JSSSX
Digon

Re: Please help me. I'm keep getting comercial stuff warning.

Their commercial use flagging has gone crazy recently, can't even use it for 1 minute now, even if my linked computers where only home computers..

I do highly recommend you to use [moderator removed - this is a TeamViewer Forum]

Hope teamviewer will do somehing and fix their sudden crazy bans

Posted by eyup
Henagon

Commercial use detecded

I am an individual user I am making connections from my phone to my computer sometimes I am helping my friends I do not make money from this How can I resolve this error
Posted by kishan6839
Henagon

non commercial purpose

To

Teamviewer

As described in below, my ID [email removed by moderator]  has been blocked although I am using TeamViewer for personal purpose

I usually connect my laptop remotely when I working at office little frequently.

Anyhow, I am not person using TeamViewer for commercial purpose so, hopefully unlock my ID as soon as possible.

Regards

Kishan Kumar

[email removed by moderator]

 

 

Posted by Ben_gb
Electron

Filling in the Commerical Use Suspected Form fails with "500 Internal Server Error"

Like many other people, I also started to receive the "Commercial Use Suspected", even though I've used Teamviewer for a long time purely for personal use.

I filled in the questionnaire about my personal use, and added the logfile on this Teamviewer webpage:

https://www.teamviewer.com/en/support/commercial-use-suspected/

However, when I click on Submit, the following error message is displayed, so it's not possible to send the request. Please can you fix it:

500 Internal Server Error

nginx
Posted by Nostromo
Neutron

Re: Filling in the Commerical Use Suspected Form fails with "500 Internal Server Error"

Same here, just got flagged on a home network I've been running TV on for years (1 laptop, 2 PCs). And the online help form (Hah!) says "it could take up to 30 days to respond blah blah.
FIX THIS obviously intentional ploy for revenue raising Teamviewer ASAP, or you will lose customers, not gain them. I won't be recommending you across all my professional IT dealings if this persists. Really, really poor tactics, Fire someone who decided this was a good idea. Pfft!
Posted by dcperio
Photon

Re: Filling in the Commerical Use Suspected Form fails with "500 Internal Server Error"

Just got the same message.....tried asking for help, but they did not offer any.   What to do?

Anyone know of another program that I can use?

 

Posted by yinmos
Henagon

Re: TeamViewer showed me a message "Connection blocked after timeout. Your license limits the maximum session durat

I am having the same problem.. Is there a new limitation to the free license?

Posted by Bret
Henagon

Re: TeamViewer showed me a message "Connection blocked after timeout. Your license limits the maximum session durat

same ,  i use team viewer to connect to my mums PC and to my uncles and i have 4 hobby mining pcs at home and ive hit the commercial limit,   I wonder if the mining on such a small scale would be considered commercial.  i dont have a business it doesnt make a lot of money just for fun $40 a month subscription would be unsustainable for me to pay.  i will need another option i think.

Posted by Denise
Digon

Re: TeamViewer showed me a message "Connection blocked after timeout. Your license limits the maximum session durat

I have the same problem being blocked and time out
Posted by yama
Electron

Re: TeamViewer showed me a message "Connection blocked after timeout. Your license limits the maximum session durat

my teamviewer showed me the same post too others..." connection blocked after timeout..Your liicense limits the maximum session..please help us soon us posible..i used this teamviewer for almost 10 years more..why now im block?? help this problem.....
Posted by yama
Electron

Re: TeamViewer showed me a message "Connection blocked after timeout. Your license limits the maximum session durat

TeamViewer showed me a message "Connection blocked after timeout. Your license limits the maximum session

Posted by JamesTeng
Neutron

Re: TeamViewer showed me a message "Connection blocked after timeout. Your license limits the maximum session durat

My one same since today, I have used teamviewer for long time to connect to my home computer from company site without any commerical things, but I got the error says this. Is this new license limited.

 

Hope teamviewer support staff give us the explaination, if no free then please tell , we can use other option, thanks, also thanks teamviewer as a good tool

Posted by dengming_cheer
Henagon

Re: TeamViewer showed me a message "Connection blocked after timeout. Your license limits the maximum session durat

Same here. The issue seems to start from today. It's working fine yesterday.

Posted by JamesTeng
Neutron

Re: TeamViewer showed me a message "Connection blocked after timeout. Your license limits the maximum session durat

Yes, same with me ,can teamviewer staff tell us the truth, thanks, if not allow to use as free anymore, please tell. thanks.

Posted by JSSSX
Digon

Re: Filling in the Commerical Use Suspected Form fails with "500 Internal Server Error"

[comment removed per Community Guidelines - #9 - Sales/solicitation policy]

Posted by Anonymous
Digon

Re: TeamViewer showed me a message "Connection blocked after timeout. Your license limits the maximum session durat

Same problem here. I've been using this for 8 years and there's a limit today. I don't even use this for commercial purposes. I was able to use this without issues last night. Please let us know what is the limitation for the free so we could look for options. It's so sad it is coming to this. I even recommended this at work before so they purchased the enterprise licence maybe I should stop recommending this to everyone I know.
Posted by kha
Electron

Re: TeamViewer showed me a message "Connection blocked after timeout. Your license limits the maximum session durat

Same here...I am going to RDP at least unlimited hours.

Posted by DanielMa
Digon

Re: TeamViewer showed me a message "Connection blocked after timeout. Your license limits the maximum session durat

Hi, Guys

[Comptetitor Advertisement removed by moderator] It not as good as Teamviewer, but it does the job.

Posted by Helper
Henagon

Sorry for the interruption Your usage level has crossed the free user allowance

Hey There

hope you can help.

A while ago now I helped a friend set up a 1 way connection to another pc 

It is Her fathers Pc, so she could log into his PC help him if he had trouble using the pc online. , now she tends to check his emails and pay some bills etc.as he is getting a litttle forgetful. , She isnt very technical but can use a pc for day to day stuff. He lives about 45 minutes away, so she has found it pretty convienient.

it has Worked all this time no worries, apart from the odd update or restarts but today she gets a message that , Your usage level has crossed the FREE user allowance. What does that mean ? She doesn't log into other pcs , and the other end deffinetly doesn't.

Anyway I did a search and found nothing. if you have any ideas id appreciate it.

Posted by rakibim007
Neutron

Re: Filling in the Commerical Use Suspected Form fails with "500 Internal Server Error"

Same thing here! Please help us..

Posted by Anonymous
Digon

Re: TeamViewer showed me a message "Connection blocked after timeout. Your license limits the maximum session durat

Posted by sam_burr
Electron

Re: TeamViewer showed me a message "Connection blocked after timeout. Your license limits the maximum session durat

I contacted the Sales team today who actually sent me to this link: https://www.teamviewer.com/en/support/personal-use-verification/
If you fill out the form and attach your TeamViewer13 Logfile, they'll assess your usage and appropriately deal with your request.
Posted by radio876
Henagon

Re: TeamViewer showed me a message "Connection blocked after timeout. Your license limits the maximum session durat

Another one here!!!
Posted by 정승환
Photon

The lifting of commercial restrictions

Not commercially available

Connect your personal computer

Posted by turgayildizz
Electron

Re: Filling in the Commerical Use Suspected Form fails with "500 Internal Server Error"

 
Posted by Denise
Digon

Re: TeamViewer showed me a message "Connection blocked after timeout. Your license limits the maximum session durat

thanks for the post telling me about Any desk I've downloaded it and its super fast :

Posted by turgayildizz
Electron

Re: TeamViewer showed me a message "Connection blocked after timeout. Your license limits the maximum session durat

Although i have personal use of Team Viewer, it says me " Commercial Use Detected" and blocks me after 5 minutes.  I am student&research assistant and i need to use the computer on my university for my personal work&research. I have used Team Viewer account for 6 months on the same computers and networks(one of them is University). 

For 4 days, i have faced this problem. 

What is changed ?  Anyone has this problem ?

Need help! 

Thanks...

[personal information removed by moderator]

Posted by gilfordtan
Henagon

Re: TeamViewer showed me a message "Connection blocked after timeout. Your license limits the maximum session durat

I have the same problem when connecting from Android app to my home PC. I have no problem connecting from another PC to my home PC so I suspect it's the Android app that is at fault. Take note that I have been using the Android app to connect to my home PC for years and this is the first time that I see this problem.

Android App Version: 13.1.8817 CL

[personal information removed by moderator]

Posted by eljay3470
Henagon

Re: TeamViewer showed me a message "Connection blocked after timeout. Your license limits the maximum session durat

I am having the same problem as well. The program is telling me commercial use detected. Is there a new limitation to the free license?

I use Team Viewer to check my home personal PC and my Dad's PC to help him out. I didn't think this was enough for commercial use, perhaps I am wrong?

Posted by sam20e
Digon

connection timed out?

hi friends

im using a free version to connect 2 of my personal laptiops. it was working ok all the while. now getting this error suddenly - https://www.dropbox.com/s/z55smpl0i5fcdtq/2018-05-30_13-02-10.png?dl=0

i closed all teamviewer sessions and after few min getting this error again!

Any idea?

Posted by beej346
Electron

Re: TeamViewer showed me a message "Connection blocked after timeout. Your license limits the maximum session durat

Seems there might be a bug in the program

Posted by NathanE
Henagon

Re: TeamViewer showed me a message "Connection blocked after timeout. Your license limits the maximum session durat

Yes I hav just got the ame problem here in Australia. Used it for first time today and this **bleep** comes up.

Frustrating...... I have only ever had 'personal use' to use for this software. 

Sad day if they are gonna start limiting us to use this software.  Happy to pay a small fee of say $30AUD for a yearly subscription. :smileytongue:

Posted by dddwilliams82
Electron

Re: Commercial Use Suspected BUT I have a business license

I keep getting this all of a sudden with a free account that is NOT being used commercially, how does one fix this i am starting to get really fed up with it! All i am trying to do at the moment is send files from my laptop to my desktop because since the latest Windows 10 1803 Build Updating and them getting rid of Homegroup my computers can see one another but i cannot access 1 from the other and vice versa so to transfer files i was using teamviewer as a workaround until it was fixed, that is not commercial use!

 

Regards

David

Posted by Pizza_T_Butt
Digon

Re: Sorry for the interruption Your usage level has crossed the free user allowance

So is there any solution to this or has support placed it in the "Too hard basket" ?
Posted by Pizza_T_Butt
Digon

Re: TeamViewer showed me a message "Connection blocked after timeout. Your license limits the maximum session durat

Seems that there is now a usage allowance limit on free accounts. I have a msg showing I have exceeded the free usage limit and any clicks close the connection and brings up the msg you got.

Posted by wenmi01
Electron

Re: Sorry for the interruption Your usage level has crossed the free user allowance

Using teamviewer is getting error even for non-commercial.

Posted by r0ck999
Henagon

Re: Sorry for the interruption Your usage level has crossed the free user allowance

have no idea at all why getting this prompt, as i'm using this method to remote home pc for games stuff. no change in ID, no change in config, no added any new computers, no new teamviewer id is connected. 

 

below is the screen i get

tv.png

Posted by sdh68k
Digon

Re: Sorry for the interruption Your usage level has crossed the free user allowance

Yup, same here. Very annoying. I've done what they asked and gone through their support. Now we wait.

I'd hate to have to look for an alternative to TeamViewer. I really like it.

Posted by kevindd992002
Henagon

Re: Sorry for the interruption Your usage level has crossed the free user allowance

Same here! So this looks like a universal problem that's more like a "bug" from Teamviewer's side. I've been using TV for several years now and this is the first time I was suspected as a commercial user when all I do is remote computers one-by-one in a very rare fashion (only when I need to).

Posted by AlexisJane
Trigon

Re: TeamViewer showed me a message "Connection blocked after timeout. Your license limits the maximum session durat

Same problem here. Same error message. I was only logged in about 5 minutes. Logged on, went to get a drink, came back and was disconnected and the message popped up. I only use for private use also. A fix would be greatly appreciated. Cheers!!

Posted by EllieCT
Photon

Re: Sorry for the interruption Your usage level has crossed the free user allowance

Yeah, we bought a licence and still get this *shrug*

 

also, 5 mins = 30 seconds???

Posted by AlexisJane
Trigon

Re: TeamViewer showed me a message "Connection blocked after timeout. Your license limits the maximum session durat

The same thing just happened when I tried again after only being logged on for 56 seconds.

Capture Team Viewer.PNG

Whilst logged on I was directed to the following. As previously mentioned, I only use Team Viewer for personal use, not business. I certainly won't be paying the fees below for personal use, simply can't justify that kind of spending.

Capture Team Viewer 2.PNG

Here's hoping it's just a glitch in the systems. Otherwise I will be looking for an alternative.

Thanks in advance for any assistance.

Posted by dernettemann118
Photon

TeamViewer violation "commercial use"

Hey there, since a few days I get an error message when trying to connect to a TeamViewer partner. message says that for my account is a suspicion of commercial use. but I use TeamViewer only for private purposes e.g. helping my family when in IT trouble.

 

I cant open a support ticket, because I am a private user without a license and the hotline says me the same: please :goto community ...

 

Who can I how contact to clear this up and to get back "full private use" of teamviewer?

Thanks.

Posted by twinklewink
Henagon

Re: TeamViewer showed me a message "Connection blocked after timeout. Your license limits the maximum session durat

Is this a new bug? if that's the case, we have to report. For my case, I just use it for personal use..
Posted by 齐大
Henagon

Commercial Use Detected

Although I have personal use of TeamViewer, it says me " Commercial Use Detected" and blocks me after 5 minutes.
I am a loyal Teamviewer user, I have been happy to use your service for a long time, thank you very much for the perfect service you provided, and I also recommended your software to many of my friends. But this evening I was suddenly misjudged for business users that I couldn't normally use your high quality free service, so I write this post for help.
I am student from China.I need to use the computer on my dormitory when I am in class.Long time usage has made me fall in love with this software. I really don't want to use other softwares.

Posted by Damienb
Henagon

Re: TeamViewer showed me a message "Connection blocked after timeout. Your license limits the maximum session durat

Rather than me creating the same thread, I too have been hit with this warning all of a sudden. I can't get 5 minutes use however. It kicks me out after 30 seconds. I have tried contacting Teamviewer via twitter today, but no response.

Shame really. I don't use it for business, i just have a lot of PCs (4) in my house and it makes life easier. Also allows me to access them from my phone if I am out.

I tried removing old PC's I had logged into from the list, thinking perhaps the bug pertains to the number of devices in the list. So whittled it down to the 4 we only have, but alas no.. still getting this pop up.

I wonder if a TeamViewer rep will explain on here, or if they'll be happy for a large portion of users to find alternative software.
Highlighted
Posted by AlexisJane
Trigon

Re: TeamViewer showed me a message "Connection blocked after timeout. Your license limits the maximum session durat

Mine doesn’t show me “commercial use suspected” anywhere. I’m going to be blaming Team Viewer for having to request an extension on my work. I wonder if Team Viewer will write me a note?! 🤔😂
Posted by Closed account
Not applicable

Re: TeamViewer showed me a message "Connection blocked after timeout. Your license limits the maximum session durat

same here, but I get the commercial use popup - I don't use it commercially and certainly can't afford the subscription for personal use. whats the deal? seems like there is no contesting the commercial use accusation ...

Posted by AlexisJane
Trigon

Re: TeamViewer showed me a message "Connection blocked after timeout. Your license limits the maximum session durat

I’ve completed the “personal use verification form”. https://www.teamviewer.com/en/support/personal-use-verification/
To which the pop up after submission said they would try to respond within 30 days due to the high volume. 😱 People have all moved to a new program before that 30 days are up.
Posted by Denise
Digon

Re: TeamViewer showed me a message "Connection blocked after timeout. Your license limits the maximum session durat

I tried everything yesterday ive ended up using a new free program Any desk its is awesome try it good luck TeamViewer im over it im not paying you any money for the amount of time i use it