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Posted by MacTen
Digon

Teamviewer is running an old version which is out of date / no connection anymore !!

Hello,

Teamviewer cutted support for me ( free license) to connect to machines with older teamviewer version installed. I try to connect to some machines running teamviewer v12.0.76279 on linux. Because these system are too far away, i have no option to update teamviewer manually at the moment. I have machines with same software configuration on my local network and I'm still able to connect to these clients per LAN( It is working with v14 /v13 /v12 I can confirm) , But no chance to establish a connection over Internet. Is there any teamviewer version for any OS that is still able to connect to old versions (v12.0.76279) . Please Help !

9 Replies
9 Replies
Posted by bhanu_user
Henagon

Re: Teamviewer is running an old version which is out of date / no connection anymore !!

same issue since many months on samsung android. Have samsung host installed but it wont work.

Posted by RoyR
Henagon

Re: Teamviewer is running an old version which is out of date / no connection anymore !!

same issue. can;t connect with the machines with linux teamviewer 12.

What is the solution for this? a paid version can connect to the machine with teamviewer

Posted by Moderator Moderator
Moderator

Re: Teamviewer is running an old version which is out of date / no connection anymore !!

Hi @RoyR @MacTen @bhanu_user 

Thank you all for your posts. 

In your cases I would recommend you to read the following article carefully: Enjoy using the best version of TeamViewer we made so far! - How to proceed?

Please make sure, that you are using the latest TeamViewer version if you are not a license holder. You may update the remote TeamViewer with a policy. Therefore it is necessary that the remote device is assigned to your account. More information about the policies and how to apply them, you'll find in these articles: How do I assign a device to my TeamViewer account? and How to add a new settings policy 

Please let us know if there are any further questions.

Wish all of you a great Friday and a relaxing weekend :)
All the best,
Natascha

Posted by StephenD
Digon

Re: Teamviewer is running an old version which is out of date / no connection anymore !!

I'm a free user connecting from TV 14.2.8352 on my PC to an Android phone (used as a Home Automation controller) that has TV Host for Samsung installed,  Although it's currently working I'm getting the update nag every time I connect and all the "learn how" to update information refers to updating TV on a PC, not Host for Samsung on an Android.  My Host for Samsung is the latest version.   (I have 2 Android phones with the same issue.)

What do I do to stop the nag and, more importantly, ensure I can keep connecting?

Posted by kokkeong
Electron

Re: Teamviewer is running an old version which is out of date / no connection anymore !!

I am using TV 10 free version and previously I am still able to remote in other PCs but recently it show "remtoe teamviewer is running an old version which is out of date.Therefore you cannot connect to this version anymore".

Any solution to this?

And why the sudden error when previously both are running TV10 free version.

Thanks.

Kok Keong

 

 

Posted by snjui
Photon

Re: Teamviewer is running an old version which is out of date / no connection anymore !!

"Please make sure, that you are using the latest TeamViewer version if you are not a license holder. You may update the remote TeamViewer with a policy"

- This information is misleading. You can not use teamviewer policy in a free version. I've started a 14 days Trial - but still can't apply a policy to older (ver. 12) hosts - they are appear offline from the teamviewer website. But they are online actually, and if I try to connect to them - "the remote version is running old" is displayed.
So there is no option to remotely upgrade those (v.12) hosts, in any case you have to buy 1-year subscription at lease once, or move to another solution.

Posted by StephenD
Digon

Re: Teamviewer is running an old version which is out of date / no connection anymore !!

Well I'm still getting the TeamViewer nag that the remote TV version on my Android phone is out of date but now it will no longer connect to the phone ("reason unknown").

It would appear that Host for Samsung no longer works and there is now no solution for devices running Android 4.1.2.  I hate it when systems that once worked perfectly become useless because because software companies make an arbitary decision to make it so. 

 

Posted by com-fri
Photon

Re: Teamviewer is running an old version which is out of date / no connection anymore !!

There are plenty of other fish in the sea

Posted by Whitedavidp
Digon

Re: Teamviewer is running an old version which is out of date / no connection anymore !!

Yes, I too have found that older versions of Android have no upgrade path for Host or QuickSupport. This ia a real shame. When something is working, why does it have to be "fixed" in such a way that long time users are cut out? Not everyone needs or wants to buy new hardware all the time.