Announcements

********

First Step Guides

********

  1. Are you new to TeamViewer and Home Office and need some help? Check out our FAQ here.
  2. New to the Remote Access Plan? Find our first steps FAQ here.
  3. Are you new to blizz and online meetings or classes and need some help? Check out our FAQ here.

********

Posted by
Photon

Tensor Setup from Free Account

The organization that I work for just setup a Tensor enterprise account with Teamviewer.  I am trying to set this up through the provided link, but I am having issues.

https://login.teamviewer.com/cmd/joincompany

My issue is that I had a personal free account and used my default email for that.  I went ahead and deactivated and deleted my personal account and tried setting things up with my enterprise link but it is still showing Free account and not Tensor account setup.

How do I get this resolved?