Posted by sumang24
Photon

Unable to connect Team Viewer when connected to company VPN

I am unable to access My Laptop via my IOS device when my laptop is connected to my company VPN as soon as I disconnect the VPN , I can connect. Is there any way to make Team Viewer connectivity work on IOS device while connected to a company VPN?

Thanks Very Much

 

3 Replies
3 Replies
Posted by Former Staff Jonathan
Former Staff

Re: Unable to connect Team Viewer when connected to company VPN

Hi sumang24,

Thanks for your post!

Please refer to the following link to see if it helps with your question.

https://community.teamviewer.com/t5/TeamViewer-12/Windows-10-VPN-only-works-while-TeamViewer-is-conn...

All the best,

Jonathan

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Posted by bartlanz
Heptagon

Re: Unable to connect Team Viewer when connected to company VPN

@Jonathan The use case you provided is kind of the reverse of what he is describing.

@sumang24 What is most likely at fault here is your company is blocking TeamViewer and they are routing all of your computers traffice through the VPN when it is connected. Neither of these are uncommon practices in the corporate IT world. 

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Bart Lanzillotti
We Do IT USA
www.wedoitusa.com
Posted by Former Staff Jonathan
Former Staff

Re: Unable to connect Team Viewer when connected to company VPN

Hi bartlanz,

Thanks for the assist!

Best,

Jonathan

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