Posted by joepwpb
Henagon

Using Quick Support

Can I use Quick Support to remote into a MAC from a PC and if so how to.

Thanks

Joe P

2 Replies
2 Replies
Posted by Community Manager
Community Manager

Re: Using Quick Support

Hi @joepwpb

Welcome to TeamViewer!

Yes, you can use the QuickSupport module to remote into a Mac from your Windows device.

Please check out this Blog Post for some guidance: How to Provide Remote IT Support to Your Parents and Friends

All the best and let us know how successful your first session was.

Esther

Posted by joepwpb
Henagon

Re: Using Quick Support

Thanks for the quick response!

I was inquiring about sending a Remote Invitation via "Invite a Partner" from my Host PC to a MAC.  I have the feature setup now but all I have ever used it for is connecting to a PC.  I don't want to establish a permanet connection to the User as it is a one time Support Session.

Joe P