Can I use Quick Support to remote into a MAC from a PC and if so how to.
Thanks
Joe P
Thanks for the quick response!
I was inquiring about sending a Remote Invitation via "Invite a Partner" from my Host PC to a MAC. I have the feature setup now but all I have ever used it for is connecting to a PC. I don't want to establish a permanet connection to the User as it is a one time Support Session.
Hi @joepwpb
Welcome to TeamViewer!
Yes, you can use the QuickSupport module to remote into a Mac from your Windows device.
Please check out this Blog Post for some guidance: How to Provide Remote IT Support to Your Parents and Friends
All the best and let us know how successful your first session was.
Esther