When will the connection failure at 8/21 failure recover?

Announcements

********

First Step Guides

********

  1. Are you new to TeamViewer and Home Office and need some help? Check out our FAQ here.
  2. New to the Remote Access Plan? Find our first steps FAQ here.
  3. Are you new to blizz and online meetings or classes and need some help? Check out our FAQ here.

********

Highlighted
Posted by
Neutron

When will the connection failure at 8/21 failure recover?

Dear TeamViewer manager,

We will use it for commercial purposes.

When will the connection failure at 8/21 failure recover?

Can you clarify the notice time so that you can periodically see the progress of coping?

We can not use the teamviewer software

because we can not continue our support operations,

and our sales have been hindered.

So I would like you to regularly report on the progress of recovery at 10 am, 12 pm and 16 pm, for example.

Thank you for your consideration.

2 Replies
2 Replies
Highlighted
Posted by Community Manager
Community Manager

Re: When will the connection failure at 8/21 failure recover?

Hi @kotochan

Thanks for your post and I apologize for the disruption yesterday.

The issue has been resolved and I would like to invite you to subscribe to our Status page to receive immidiate updates on our systems status: https://status.teamviewer.com/

Once again sorry for the hassle,

Esther

Community Manager

Did my reply answer your question? Accept it as a solution to help others.
Find this helpful? Say thanks by clicking on the Thumbs Up button. Find more information here: Knowledge Base | Community Blog | How to get started

Highlighted
Posted by
Neutron

Re: When will the connection failure at 8/21 failure recover?

Thank you for your reply.
I confirmed the matter of recovery.
Because the Japanese site was not updated, it was written.
Thank you in the future.