I attempted to connect the Windows PC via Mac but I kept getting an error stating incompatible versions of Teamviewer so I loaded Windows version 13.2 on the PC and Mac version 13.2 but I still can't get a connection. Any suggestions would be appreciated.
If you are a free license user you can connect only by using the latest version of the TeamViewer app. Licensed users have more features and this is one of them. You can always, of course, visit the licensing website to buy a license.
I hope this clears the concern you have.