Posted by
Henagon

installation error w10 x64

Getting error "rollback framework could not be initialized

 

1 Accepted Solution

Accepted Solutions
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Posted by
Tetragon
Solution

Re: installation error w10 x64

Try right-clicking on the installer and selecting "Run as Administrator" that will probably fix your problem

Mike Crabill

View solution in original post

18 Replies
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Posted by
Tetragon
Solution

Re: installation error w10 x64

Try right-clicking on the installer and selecting "Run as Administrator" that will probably fix your problem

Mike Crabill

View solution in original post

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Posted by
Henagon

Re: installation error w10 x64

Thanks!  Got it working.

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Posted by
Tetragon

Re: installation error w10 x64

Great! Glad to hear it. I;m happ to be of help!

Mike

Mike Crabill
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Posted by
Electron

Re: installation error w10 x64

I am receiving the message also on Windows 7/32 using both TV10 and TV12 during installation.

 

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Posted by
Electron

Re: installation error w10 x64

I tried the "Run as Administrator" also to no avail.

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Posted by
Tetragon

Re: installation error w10 x64

That's unfortunate, it didn't work, that frequently takes care of similar problems. One other you could try is, attempting to install it in Safe mode, have you tried that? Also could you include a screenshot of the error you get, when trying to install?

TechGuy56

Mike Crabill
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Posted by
Digon

Re: installation error w10 x64

same thing here. Tried as an Admin, not a chance...any other ideas?

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Posted by
Tetragon

Re: installation error w10 x64

Greetings!

What exactly happens when you try and install? Does it give an error? Does it just not run? The more information, the better the chance I can help. Also do you have antivirus installed and if so which one?

TechGuy56

Mike Crabill
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Posted by
Digon

Re: installation error w10 x64

OK, I solved the issue. As mentioned, trying to install direct the new version with Admin rights did not work for me.

However, here is what worked for me. 

  1. download last version of TeamViewer for Windows. Save the installation package on your desktop.
  2. Reboot computer in Safe Mode..
  3. While in safe mode, locate and delete the folder : C:\Users\**your usernamehere**\AppData\Local\Temp\TeamViewer
  4. Install TeamViewer from the installation package you saved at #1.

 

It should work, in any case it worked for me.

 

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Posted by
Tetragon

Re: installation error w10 x64

Excellent! I'm glad you were able to solve your problem.

Have a great day!
Mike

Mike Crabill
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Posted by
Henagon

Re: installation error w10 x64

Same here.  Rt clicking and running as admin did not resolve for me.

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Posted by
Photon

Re: installation error w10 x64

I had the same issue with the installation failing. This was a re-installation after I "uninstalled it".

I had to delete the TeamViewer folder in the temp directory as well, however I didn't have to do this in safe mode.

I then ran the installation as administrator and it worked.

Thanks!

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Posted by
Photon

Re: installation error w10 x64

 Same problem here....Error: Rollback framework could not be initialized. Installation aborted.Teamviewer error installation

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Posted by
Photon

Re: installation error w10 x64

THIS SOLUTION HAS WORKED FOR ME. AM USING WINDOWS 7

THANKS
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Posted by
Electron

Re: installation error w10 x64

Thanks Problem Solved

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Posted by
Tetragon

Re: installation error w10 x64

Excellent, glad to be helpful!

Mike Crabill
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Posted by
Electron

Re: installation error w10 x64

turn your virus protections off.

then install again.

i tried every solutions here, not working.

only this option has worked.

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Posted by
Electron

Re: installation error w10 x64

not working for me too. is there a new solution to this?