Highlighted
Posted by BradS
Photon

Raspberry Pi Team Viewer Beta File Transfer

I am unable to transfer files.  Using Windows 7 and connecting to Raspberry Pi.

The File Transfer Dialog box shows "Remote Computer (processing your request...)

I can not "Browse To Drives" on the remote computer (Raspberry Pi)

5 Replies
1 Accepted Solution

Accepted Solutions
Posted by TeamViewer Staff
TeamViewer Staff
Solution

Re: Raspberry Pi Team Viewer Beta File Transfer

The preview version of the Host currently does not support File Transfer. The other side should correctly inform you, though, that the remote side could not process the request.

5 Replies
Posted by Senior Moderator Senior Moderator
Senior Moderator

Betreff: Raspberry Pi Team Viewer Beta File Transfer

Hi BradS,

thank you so much for your post.

In this case we need more informations to check the issue. 

Could you please submit a ticket to our Support Department on https://www.teamviewer.com/en/support/contact/submit-a-ticket/ with a brief description of the issue so a Support Engenieer can work on resolving the issue with you. 

Please submit log files with the ticket, and you will find instructions on how to get logs for Windows here :https://community.teamviewer.com/t5/TeamViewer-11/How-to-find-your-log-files-on-Windows-amp-Mac/m-p/...

Also we need the logs from your Raspberry Pi.

You will find them most quickly by using following command line in the terminal on Linux :

teamviewer --ziplog

For quicker detection of the problem, please also let us know when exactly the problem occurred, if possible.

Hope that was helpful!!!

Did my reply answer your question? Please accept it as a solution to help others, Thanks.
Reyhan
Posted by RPiUser
Photon

Re: Raspberry Pi Team Viewer Beta File Transfer

Has this been fixed? I am also having the same issue.

Posted by TeamViewer Staff
TeamViewer Staff
Solution

Re: Raspberry Pi Team Viewer Beta File Transfer

The preview version of the Host currently does not support File Transfer. The other side should correctly inform you, though, that the remote side could not process the request.

Posted by joesny
Photon

Re: Raspberry Pi Team Viewer Beta File Transfer

Any news about this issue? There is any scheduling to be fixed?

Best Regards

Posted by daveawalker
Henagon

Re: Raspberry Pi Team Viewer Beta File Transfer

local lan file transfer works on 13.0 Beta

remote file transfer does not work.

How come?