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Universal add-on for Android has been released. Learn more.

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Posted by
Electron

Re: Can't install Add-On: Samsung

Can't install latest Add-On: Samsung on Galaxy A10- respond error

Solved: team viewer host work throught Knox without add-on. Only if lock screen in mode "finger left" - it stay in black screen forever.

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Posted by
Digon

Re: Can't install Add-On: Samsung

The latest version of Host (15.1.16) doesn't appear to fix anything.  The Host app was working just fine on my Samsung Tab A 8" tablet until a few weeks ago, then it quit altogether.  With the latest Host app version, I can connect to the tablet, but within seconds it drops the sonnection and freezes.  When I go to the tablet, I have a popup message saying "Critical problem - Teamviewer closed unexpectedly.....".  The tablet is running Android 9 with Kernel version 3.18.120-16521006 #2 and Knox version 3.3.

Not sure if Android or Teamviewer installed a recent upgrade, but whatever it was has killed everything.

 

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Posted by
Henagon

Re: Can't install Add-On: Samsung

What about Android Enterprise? I must deploy 70 Samsung devices by MDM, 3 weeks ago Teamviewer Host + Samsung Addon works fine, now I cant install Samsung add-on anymore.

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Posted by
Digon

Re: Can't install Add-On: Samsung

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Posted by
Digon

Re: Can't install Add-On: Samsung

Hi

I can't install Samsung Add-On on J4 
Any idea?

Phone info Screenshoot 

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Posted by
Digon

Re: Can't install Add-On: Samsung

The latest version of QS and host don't require the add-on anymore on Samsung devices. You can see that at the release notes of the apps.

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Posted by
Digon

Re: Can't install Add-On: Samsung

So  - now Teamviewer is finally working as it should. The Samsung add-on is no longer necessary and the remote control of the M20 works. Thank you

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Posted by
Digon

Re: Can't install Add-On: Samsung

I need HOST, ( no QS )

I downloaded from PLAY STORE ( the last version obviously ), but always, prompt me for Samsung Add-on in my J4 ( specs phone are in a post above )

why???

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Posted by
Henagon

Re: Can't install Add-On: Samsung

Thanks! It works perfect on Samsung A20e

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Posted by
Henagon

Re: Can't install Add-On: Samsung

Works perfect on Samsung J5 (2016) and J6+

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Posted by
Electron

Re: Can't install Add-On: Samsung

ADD ON IS NOT WORKING 

 

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Posted by
Electron

Re: Can't install Add-On: Samsung

Hi Klaus, any response regarding sharing the APK

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Posted by Moderator Moderator
Moderator

Re: Can't install Add-On: Samsung

Hello @Opsad12

Thank you for your message.

Using an APK that requires an add-on will unfortunately, not work.

No Samsung add-on is working anymore.

For more information, please refer to this thread: Samsung Knox and TeamViewer

Cheers,

Jean

French Community Moderator

If my reply answered your question, help out other users and click the Accept as a Solution button below. ✅
You can also say thanks by clicking on the Thumbs Up button!
Thanks for being an active member of our Community!

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Posted by
Henagon

Re: Can't install Add-On: Samsung

maybe the original application is not compatible on your device, in my opinion you should use a Mod version so it will achieve higher results, you can visit apkmouse.com when I saw an application Mod Apk there

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Posted by
Neutron

Re: Can't install Add-On: Samsung

I acn't see the solution.  It won't open