Highlighted
Posted by SirAxeman
Henagon

Can't control my phone (HTC- android 4.4.2) with both TV Host and QS

My HTC 620g smartphone is able to control win 10 computer, but when I try to control HTC with Host or QS i can see only processes, WiFi settings, Apps, and Dashboard (printscreen below). No Screenshooting and no Remote control Panel. I read that screenshooting is available on Android 5.0 at least. About remote control, is it just Kit Kat too or anything else?teamviewer.png

 

 

1 Reply
Posted by Moderator Moderator
Moderator

Re: Can't control my phone (HTC- android 4.4.2) with both TV Host and QS

Hello @SirAxeman

Thank you for your message.

For remote control, Android 4.3 (Jelly Bean) is required.

You will find all the information you need in our Knowledge Base article here: Which operating systems are supported?

I hope this could help. If not, do not hesitate to ask your questions here.

Cheers,

Jean

French Community Moderator
Did my reply answer your question ? Accept it as a solution to help others.
Find this helpful ? Say thanks by clicking on the Thumbs Up button.