Posted by Logika
Henagon

Cannot download TeamViewer QS 13 // QuickSupport for iOS (Mac) is not downloading the custom version.

QuickSupport for iOS (Mac) is not downloading the custom version. When you use the link to download the customized version the site is redirected to the TeamViewer home page.

https://get.teamviewer.com/

https://get.teamviewer.com/

[EDIT: customized links edited by moderator]

14 Replies
14 Replies
Posted by rvassard
Henagon

Cannot download TeamViewer QS 13

 Cannot download TeamViewer QS 13 from http://get.teamviewer.com/.....

Spinning wheel turning on and on on all my PCs.

Thanks for tell us what problem it is.

Posted by rodrigoschmidt
Photon

Re: Cannot download TeamViewer QS 13

I have same problem... 

Posted by rvassard
Henagon

Re: Cannot download TeamViewer QS 13

Thanks for your post.

I have open a ticket at TeamViewer.

Waiting for their answer...

Posted by MOAAZ
Henagon

Re: QuickSupport for iOS (Mac) is not downloading the custom version.

I am having the same issue with our QS module it took me to teamviewers get.teamviewer page but nothing is downloading. I tried creating a new module to download but thats not working either.

Posted by JHannibal
Henagon

Re: Cannot download TeamViewer QS 13 // QuickSupport for iOS (Mac) is not downloading the custom version.

Same problem...

Posted by TeamViewer Staff
TeamViewer Staff

Re: Cannot download TeamViewer QS 13 // QuickSupport for iOS (Mac) is not downloading the custom version.

Hi all,

Thank you for your feedback. The problem should be fixed and it is possible again to download the modules. Can you please check if it works for you?

Cheers,

Julia
Senior Support Engineer - 2nd level Support
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Posted by JHannibal
Henagon

Re: Cannot download TeamViewer QS 13 // QuickSupport for iOS (Mac) is not downloading the custom version.

Yes, it works for me now. Thanks :-)

Posted by rvassard
Henagon

Re: Cannot download TeamViewer QS 13 // QuickSupport for iOS (Mac) is not downloading the custom version.

Thanks,

It works now again.

 

Posted by Abs
Henagon

Re: Cannot download TeamViewer QS 13 // QuickSupport for iOS (Mac) is not downloading the custom version.

Julia,

We run a custom module for TV9 for Quick Support on Mac that is still redirecting to TeamViewer Home page. Please try the link below.

 

898.tv/brother

Posted by Logika
Henagon

Re: Cannot download TeamViewer QS 13 // QuickSupport for iOS (Mac) is not downloading the custom version.

It still continues redirecting to the site by downloading the custom version of quicksupport TV9.
Posted by TeamViewer Staff
TeamViewer Staff

Re: Cannot download TeamViewer QS 13 // QuickSupport for iOS (Mac) is not downloading the custom version.

Hi,

Can you please try it again with the older versions? I just got the information from our internal development that it should work again.

Cheers,

Julia
Senior Support Engineer - 2nd level Support
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Posted by Abs
Henagon

Re: Cannot download TeamViewer QS 13 // QuickSupport for iOS (Mac) is not downloading the custom version.

Sill an issue with TV 9 Module.

Still redirects to TV home page.

Posted by Logika
Henagon

Re: Cannot download TeamViewer QS 13 // QuickSupport for iOS (Mac) is not downloading the custom version.

The same problem still remains. I need someone on the TV to solve the problem. I can not download TV9 through the custom link.

Posted by Logika
Henagon

Re: Cannot download TeamViewer QS 13 // QuickSupport for iOS (Mac) is not downloading the custom version.

Good Morning, I would like to know the situation of the solution to the problem I posted above. Mrs. Julia requested the links in private mode, was sent to her and so far I have not had a return. I await a solution!