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Posted by magikevolution
Henagon

Unattended install Teamviewer Host for Android asks for credentials

I've created an Android Host Setup from my management console, and tried to install it on a new device.

When installation od Teamviewer Host for Android is done, and I start a remote session is asks the user to install the Asus Add-on for Teamviewer. When the user tries to install this add-on it asks for Teamviewer Credentials.

As we can't provide this credentials to the remote user we are unable to remote control the device.

This is taking us lots of time and delays everytime a user buys a new device because they must send it to us before starting to use it.