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Highlighted
Posted by
Henagon

Activate my license

My account **Please do not post personal information** has been disabled because of late payment, it´s now paid can you please activate my account asap?

Regards Nisse

2 Replies
1 Accepted Solution

Accepted Solutions
Highlighted
Posted by Senior Moderator Senior Moderator
Senior Moderator
Solution

Re: Activate my license

Hi @Nisse 

Thank you for your post and welcome to our community. 

Can you please send me your payment receipt in a private message? 

I will forward it to my colleagues and they will help you in this case. 

Looking forward to your message and wish you a nice day. 

All the best, Natascha

View solution in original post

2 Replies
Highlighted
Posted by Senior Moderator Senior Moderator
Senior Moderator
Solution

Re: Activate my license

Hi @Nisse 

Thank you for your post and welcome to our community. 

Can you please send me your payment receipt in a private message? 

I will forward it to my colleagues and they will help you in this case. 

Looking forward to your message and wish you a nice day. 

All the best, Natascha

View solution in original post

Highlighted
Posted by Senior Moderator Senior Moderator
Senior Moderator

Re: Activate my license

Hi @Nisse 

Thanks for sending the payment receipt in a private message. 

We just reactivated your license again. Please restart your TeamViewer to apply all changes. You should then be able to work as you are used to :) 

Please let me know, if there is anything else I could help you with. 

Wish you a nice Thursday. 

All the best,
Natascha