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Posted by
Henagon

Admin user name, pw and domain when upd host from ver 7 to 13

When I update TeamViewer on the remote computer (Host version) from ver. 7 to 13 - I am asked to enter admin user name, pw and domain.

I can only enter user name and pw - as their are no field for domain.

When I enter the user name and pw I can think of - it comes up with an error saying view logfile.

I don't now where to find the log file and I don't know which user name and pw I am asked to enter - as I cannot think of other than the one I am entering?

2018-03-24_08-25-57.jpg

1 Reply
1 Reply
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Posted by Community Manager
Community Manager

Re: Admin user name, pw and domain when upd host from ver 7 to 13

Hi @flunte70

Did you try:

domain\username

and so the password for this user?

Thanks, Esther

Community Manager

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