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Posted by
Digon

Authentication Rejected

Dear all, 

I was controling my remote computer for more than one month and suddenly the connection lost when I was using it. Then, I got message "Authentication Rejected" when I tried to connect again.

I hope anyone can help!

Best,Picture1.png

 

2 Replies
2 Replies
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Posted by TeamViewer Staff
TeamViewer Staff

Re: Authentication Rejected

Hello,

 

This is usually caused by some unforseen conflict with the TeamViewer service.

A simple reboot of the remote computer you are trying to connect to -OR- a restart of the TeamViewer service ought to do the ticket.

Highlighted
Posted by
Digon

Re: Authentication Rejected

I can not access the place of the remote computer in this period.@JoJoJones