Cannot connect to sleeping mac
I have no issue connecting to a mac that is "awake" but if the mac's screen goes black or the user is logged off, I cannot connect to the mac. It works fine connecting to a Windows 10 computer. It appears the mac will not accept an incoming connection request if the mac is asleep or a user is not logged in. Is it possible to make this work so I can remotely log into a mac that is asleep or has no one logged into it?
Comments
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Hi @Egbert,
the Windows 10.0.16299 you are running is not compatible with Teamviewer version: 10.0.93450.
Which operating systems are supported
Windows 10 v1607 (Anniversary Update) Server 2016 TeamViewer 11-13 Would it be possible for you to use any of the Versions that support Windows 10 Aniversary Update or higher?
Dustin0 -
Thanks for your response. Here's what i tried:
Uninstalled current version and installed version 13: issue remains
Disabled firewall + antivirus: issue remains
Logged onto another user account on the same PC: has the same issue.
Tried both via cable and wifi: issue remains.
Below is an exerpt from the logfiles where the connection seems to start failing:
2018/07/24 09:49:37.930 140416 133212 S0! CTcpConnectionBase[1]::HandleConnect: Connect aborted to dest-ip ping3.teamviewer.com:5938 with error system:995.
2018/07/24 09:49:40.316 140416 133212 S0!! HttpRequestImpl::CurlFinished(): curl request failed: Couldn't resolve proxy name (5), Could not resolve proxy: IPAddress
2018/07/24 09:49:40.316 140416 133212 S0!! Port443Connection::ConnectInternal: failed with HTTP status code = 0
2018/07/24 09:49:40.316 140416 153612 S0!! NetWatchdog: Port 443 proxy search failed! No working setting found.0