Change license to another another company's
SO I have been using TeamViewer 11 and 12 with my own company and are really happy with it.
Now I have started working with a new company and they use vesrion 13 and has been nice enough to include me in their company license! But when I try to upgrade on my computers I get the message that I do not have a license for this version! And most of their clients use version 13 so I am not able to help them if they need assistance!
SO how do I change to using their license on my two computers?
Thanks
Comments
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Hello @anders6105,
Thank you for your post.
It sounds like the previous version's license could still be associated with the TeamViewer ID of the device.
Could you please give our support team a call so they may further assist you with this?
Thanks in advance!
Josh P.
Senior Community Moderator
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