At last, we have purchased the corporate license for Teamviewer..and Thank you for the temporary licenses for quiet some time...
This where the problem start, when I login to web console it stated that my account is corporate account and I am satisfied with that. But, when I am login using the V12 client, it stated free account, how could that be...I try many thing, searching for the answer but none found.
Then I sent and emails to the sales team, but it is already more then a week from the payment date (payment date arround 1 of March 2017) without solution. Please do help me on this issue...
And furthermore, I am supposed to get the license key for the purchased right?
Have you tried to look at this thread https://community.teamviewer.com/t5/Knowledge-Base/Business-License-Activation/ta-p/4326
It starts from purchase confirmation email.
Hope this helps.
Thank you for your help Dom,
look like the problem lies on the license and the version. When I downgrade the client, it stated corporate account.
I just don't know if I eligible to upgrade to V12 though the purchase just happened in weeks.