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Posted by
Henagon

Device Status issues

We have just started using this part of TeamViewer.  We have about 100+ computers attached, so doing things one by one isn't our preferred option. A few things that are annoying and we'd like to see if we can change.

1/  The notifications show up for ALL computers we have the ability to connect to, not just the ones we set monitoring set up on.  Can we turn this off, so only notifications show for machines we actively set monitoring on?  This seems overkill in our situation.

None of the alerts on this screenshot are set by us.

 policy.jpg

2/  Can these notification types be customised?  We really don't care about whether the computers have firewall activated or not, so we'd rather not show these.

3/  Can we make these notifications fully go away once acknowledged?  It seems it just changes the flag, as per the top entry in the picture.

2 Replies
1 Accepted Solution

Accepted Solutions
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Posted by Senior Moderator Senior Moderator
Senior Moderator
Solution

Re: Device Status issues

Hello all,

Thank you for your posts.

The TeamViewer community is a user-driven community - most answers and solutions come from other users like yourself; we cannot guarantee an employee can see and respond to all posts here.

Regarding the issue posted, I would refer you to our Knowledgebase, where we have a support article pertaining to these alerts and how to remove them; click the following link to learn how to disable such alerts.

How can I disable the alert messages in my Computers & Contacts list? 

Hope this helps!

Josh P.
Senior Moderator

If my reply answered your question, help out other users and click the Accept as a Solution  button below.

You can also say thanks by clicking on the Thumbs Up button!

Thanks for being an active member of our Community!

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2 Replies
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Posted by
Photon

Re: Device Status issues

Really annoying,,    Teamviewer wont answer on this one because probably cant turn it off !!

 

Highlighted
Posted by Senior Moderator Senior Moderator
Senior Moderator
Solution

Re: Device Status issues

Hello all,

Thank you for your posts.

The TeamViewer community is a user-driven community - most answers and solutions come from other users like yourself; we cannot guarantee an employee can see and respond to all posts here.

Regarding the issue posted, I would refer you to our Knowledgebase, where we have a support article pertaining to these alerts and how to remove them; click the following link to learn how to disable such alerts.

How can I disable the alert messages in my Computers & Contacts list? 

Hope this helps!

Josh P.
Senior Moderator

If my reply answered your question, help out other users and click the Accept as a Solution  button below.

You can also say thanks by clicking on the Thumbs Up button!

Thanks for being an active member of our Community!

Japanese Community (日本語コミュニティ) |  Chinese Community (中文社区) |  German Community (Deutschsprachig) | French Community (Communauté française) | English Community | Spanish Community (Comunidad española)

View solution in original post