Error message when activate Teamviewer 11

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FrankieLin
FrankieLin Posts: 1
edited May 2023 in General questions

Dear Sir/Madam,

Due to my computer is failed, I trial to activate our existing license on my new computer is not success and error message pop up "Your license number is not valid for this version of the program". I am sure our license is correct for Teamviewer 11. Please let me know any idea to fix this issue.

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  • Yuri_T
    Yuri_T Posts: 2,256 [Former Staff]
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    Hi FrankieLin,

    Thank you for posting.

    With regards to your license activation, please contact our suuport team so that we can assist you.

    Best regards,

    Former Japanese Community Moderator
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