Error when activating license - The license number is not valid

Martywire
Martywire Posts: 1
edited May 2023 in General questions

Hello

I am trying to install a copy of Teamviewer 10 with a corporate license onto a PC and I am getting an error 'The license number is not valid'.  I have used this in the past without issue

 

ANy help greatly appreciated

Comments

  • Scotty
    Scotty Posts: 493 Staff member 🤠

    Hi Martywire,

    Thanks for posting.

    Could the licence key have been upgraded to a later version? If it was, the previous licence key is deactivated.

    Please give us a call with your licence key handy or raise a ticket with us here

    Thanks,
    -Scotty

    Senior Moderator
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