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Posted by cumzbhosz
Henagon

How to find out the accurate offline period of a machine in TV?

Hi Guys,

I need your help. How can I find out the accurate offline period of a machine on TV?  There are cases that it just shows as offline while some shows how many days and hours the machine was last seen.   Please advise.

Thank you,

Cumz

3 Replies
3 Replies
Posted by cumzbhosz
Henagon

Re: How to find out the accurate offline period of a machine in TV?

TV-offline.png

 

Posted by it_tek
Photon

Re: How to find out the accurate offline period of a machine in TV?

That doesnt answer the question though. The question being that some connected PC's say "Offline" and others say "xxx days offline".

Why?

Thanks, Tom

Posted by TeamViewer Staff
TeamViewer Staff

Re: How to find out the accurate offline period of a machine in TV?

Hi it_tek,

Is the device assigned to your account? The device must be assigned to your account if you want to see the offline-days.

Julia
Senior Support Engineer - 2nd level Support
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