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Posted by
Henagon

I lost access to my printers with version update 12.0.258820

Yesterday, 6/30/20, I was remoted into my work computer when I was bumped off.   When I went back an update was installed (12.0.258820).    My printers no longer worked and when I "Activate Teamviewer printing" a messagebox pops up saying "The Teamviewer driver needs to be installed to use remote printing.   Do you want to install the printer driver now?".    When I click "Continue" nothing happens.   My remote printing no longer works.   Was something changed with version 12.0.258820 that caused this?

2 Replies
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Posted by TeamViewer Star
TeamViewer Star

Re: I lost access to my printers with version update 12.0.258820

Hi @kreativekai 

Did you try a computer restart at first?

Usually this solves many strange issues.

Best regards

Pro
1 Reply
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Posted by
Henagon

Re: I lost access to my printers with version update 12.0.258820

Yes, I restarted on both ends.   Any other thoughts?