ID set as Private but still shows Trial Expired

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Posted by
Henagon

ID set as Private but still shows Trial Expired

I had a Problem My id Trial Expired and raised a Request through Personal Use Verfication form on 12/Mar/2018 and they had set my ID as Private on 15/Mar/2018 but still am not able to use Teamviewer, it shows trial expired.

I dont know what should i do

Kindly resolve my issue

My ID : (Removed by moderator)

2 Accepted Solutions

Accepted Solutions
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Posted by Community Manager
Community Manager
Solution

Re: ID set as Private but still shows Trial Expired

Hi there - could you please try to restart your TeamViewer service and check if this helps? Thanks, Esther

Community Manager

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Find this helpful? Say thanks by clicking on the Thumbs Up button. Find more information here: Knowledge Base | Community Blog | How to get started

View solution in original post

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Posted by Community Manager
Community Manager
Solution

Re: ID set as Private but still shows Trial Expired

Hi again - Please do not re-install but restart the TeamViewer Service. Can you try again please? Thanks, Esther

Community Manager

Did my reply answer your question? Accept it as a solution to help others.
Find this helpful? Say thanks by clicking on the Thumbs Up button. Find more information here: Knowledge Base | Community Blog | How to get started

View solution in original post

7 Replies
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Posted by Community Manager
Community Manager
Solution

Re: ID set as Private but still shows Trial Expired

Hi there - could you please try to restart your TeamViewer service and check if this helps? Thanks, Esther

Community Manager

Did my reply answer your question? Accept it as a solution to help others.
Find this helpful? Say thanks by clicking on the Thumbs Up button. Find more information here: Knowledge Base | Community Blog | How to get started

View solution in original post

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Posted by
Henagon

Re: ID set as Private but still shows Trial Expired

Sorry Sir

No USE, Uninstalled and Install the same the problem not solved

Team Reply.jpglarge (1).jpg

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Posted by Community Manager
Community Manager
Solution

Re: ID set as Private but still shows Trial Expired

Hi again - Please do not re-install but restart the TeamViewer Service. Can you try again please? Thanks, Esther

Community Manager

Did my reply answer your question? Accept it as a solution to help others.
Find this helpful? Say thanks by clicking on the Thumbs Up button. Find more information here: Knowledge Base | Community Blog | How to get started

View solution in original post

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Posted by
Henagon

Re: ID set as Private but still shows Trial Expired

Thanks for ur Quick Responce

I Dont know what happened now its turn to Free License 

Thanks to Teamviewer

large.jpg

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Posted by
Electron

Re: ID set as Private but still shows Trial Expired

I'm having the same problem.  Closed and reopened the program several times and still get the notice that the trial period has expired and I need to purchase a license.  What am I doing wrong?

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Posted by
Electron

Re: ID set as Private but still shows Trial Expired

 restart the TeamViewer Service -- how do I do this?

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Posted by
Electron

Re: ID set as Private but still shows Trial Expired

How do you reset the service? What is meant by this?