Posted by Uskov_Vladimir

Lost recovery code and phone


We have a paid account.
License: 09 - ***** - ***** - 45521
Is it possible to delete 2FA from the user [email removed by Moderator]?


1 Reply
1 Reply
Posted by Former Staff Jonathan
Former Staff

Re: Lost recovery code and phone

Hi @Uskov_Vladimir,

Thanks for your post!

Since you are having a license, please contact your local TeamViewer support center as this can only be processed by support engineers and not in the Community.

Thanks for your understanding,


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