Lost recovery code and phone

Uskov_Vladimir

Hello.

We have a paid account.
License: 09 - ***** - ***** - 45521
Is it possible to delete 2FA from the user [email removed by Moderator]?

 

Jonathan

Hi @Uskov_Vladimir,

Thanks for your post!

Since you are having a license, please contact your local TeamViewer support center as this can only be processed by support engineers and not in the Community.

Thanks for your understanding,

Jonathan