Lost recovery code and phone

Uskov_Vladimir
Uskov_Vladimir Posts: 1
edited May 2023 in General questions

Hello.

We have a paid account.
License: 09 - ***** - ***** - 45521
Is it possible to delete 2FA from the user [email removed by Moderator]?

 

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  • Jonathan
    Jonathan Posts: 242 [Former Staff]

    Hi @Uskov_Vladimir,

    Thanks for your post!

    Since you are having a license, please contact your local TeamViewer support center as this can only be processed by support engineers and not in the Community.

    Thanks for your understanding,

    Jonathan

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