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Posted by
Henagon

No sound from remote computer

I'm not sure why but I have no sound from my mac mini to my pc.

What can be done?

1 Accepted Solution

Accepted Solutions
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Posted by TeamViewer Staff
TeamViewer Staff
Solution

Re: No sound from remote computer

Hi Bear

Thanks for posting.

Unfortunately, remote sound is not possible from Mac OS. You can only hear the remote sound from a remote side if the computer you are connecting to is Windows OS.

This is currently in as a feature request for other operating systems including Mac OS but unfortunately there are technical limitations on this that make this difficult to implement.

-Scotty

Senior Moderator
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35 Replies
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Posted by TeamViewer Staff
TeamViewer Staff
Solution

Re: No sound from remote computer

Hi Bear

Thanks for posting.

Unfortunately, remote sound is not possible from Mac OS. You can only hear the remote sound from a remote side if the computer you are connecting to is Windows OS.

This is currently in as a feature request for other operating systems including Mac OS but unfortunately there are technical limitations on this that make this difficult to implement.

-Scotty

Senior Moderator
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Posted by
Photon

Re: No sound from remote computer

Is there any update on this? In desperate need of remote access with sound for my Mac

3 Replies
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Posted by TeamViewer Staff
TeamViewer Staff

Re: No sound from remote computer

Hi MarcusHedges,

Unfortunately, as I mentioned there are technical restrictions that make this difficult.

As far as I know, this is not on the roadmap at the moment and is not in development.
Windows is the only OS that has remote sound.

Sorry for the disappointment.

-Scotty

Senior Moderator
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Posted by
Henagon

Re: No sound from remote computer

Hi,

I am connected to my home PC (Win10) from work PC (Win10) and I have no sound from home PC, but I am experiencing this problem for only 5-6 weeks, in March 2018 everything was just fine.Teamviewer 13.1.3629 is on both PCs, remote sound is enabled. Is there anything else I should do to enable the sound?

Thanks a lot, GenDalf

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Posted by
Electron

Re: No sound from remote computer

What if you are connecting mac OS to mac OS?  Then can you get remote sound?

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Posted by TeamViewer Staff
TeamViewer Staff

Re: No sound from remote computer

Hi @Teriuwlax

No, unfortunately not.

It is not a problem of compatibility between devices, it is not possible for us to record the sound from a Mac. Remote sound is only a feature when connecting to a Windows device.

-Scotty

Senior Moderator
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Posted by
Electron

Re: No sound from remote computer

Can you do voice over ip conference calls with macs?  If so, shouldn't the microphone pick up the computer's sound?

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Posted by TeamViewer Staff
TeamViewer Staff

Re: No sound from remote computer

Hi @Teriuwlax

It might? It would sound terrible but it might.
In any case, this isn't really an intended use of that feature.

I mean, you could get a 3.5mm Aux cord, plug it into the headphone jack then back into the microphone jack and start a VoIP call if you really wanted to... but no guarantee that would work as many devices have feedback suppression.

Not to mention that would be really dodgy...

In any case, officially it is not supported by our software sorry.

-Scotty

Senior Moderator
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Posted by
Henagon

Re: No sound from remote computer


@Scotty wrote:

It is not a problem of compatibility between devices, it is not possible for us to record the sound from a Mac. Remote sound is only a feature when connecting to a Windows device.

-Scotty


Hi Scotty,

I am connecting from an Android Teamviewer to a remote PC's Windows 10 Teamviewer. 
My Windows 10 Teamviewer version is the latest 14.0.13880 
My Android Teamviewer version is 14.0.68CL

The sound for the connection using Teamviewer ID (Internet) is working without problem.
But, when I used IP (Intranet or LAN) connection, I couldn't  receive any sound from remote pc.

Appreciate any help.

./Tony

 

 

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Posted by TeamViewer Staff
TeamViewer Staff

Re: No sound from remote computer

 

@Tonygts

Unfortunately, Audio over LAN does not work in any scenario. It only works through connections connected with a TeamViewer ID.

Regards,
Scotty

 

Senior Moderator
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Posted by
Henagon

Re: No sound from remote computer

Thanks Scotty. Any plan for implementing audio over lan feature? 

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Posted by
Photon

Re: No sound from remote computer

**Third Party Product** Remote Control allows audio, why cant it be done with Teamviewer. I would rather use teamviewer because it is free to connect for personal use anywhere.

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Posted by
Digon

Re: No sound from remote computer

I use a program called loopback 2. It’s a little tricky as I need to VNC to the computer to then unmute the mic in the teamviewer side panel (it’s blocked when accessing through teamviewer) but it allows me to even edit video over my connection with audio in real time!
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Posted by
Henagon

Re: No sound from remote computer

@mparker,
May I know what is VNC?
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Posted by
Electron

Re: No sound from remote computer

 
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Posted by
Digon

Re: No sound from remote computer

Sounds to me like TeamViewer needs to install a virtual sound device so users have the option to choose that as their audio output instead within Mac OS... and then the TeamViewer service could transmit anything sent through it.   

If nothing else, at least ask users.. upon connecting to Mac OS remote systems whether or not you would like to mute audio on the remote PC.   Scared the **bleep** out of my wife because i left my speakers turned up and when i connected to my Mac remotely and audio played, she was startled.   

Brian.

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Posted by
Digon

Re: No sound from remote computer

you could get a 3.5mm Aux cord, plug it into the headphone jack then back into the microphone jack and start a VoIP call if you really wanted to... but no guarantee that would work as many devices have feedback suppression.

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Posted by
Henagon

Re: No sound from remote computer

This is **bleep**. I went searching for other software after this problem is still not resolved and found **Third Party Product** which is able to stream video and audio from mojave mac to my windows 10 pc with a driver install. It's definitely solvable
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Posted by
Electron

Re: No sound from remote computer

@Scotty 

I'm not a developer by any means, but I've been getting around this issue by using Soundflower. I send my programs audio OUTPUT into Soundflower, then use Soundflower as the mic INPUT on the remote mac (like it's a meeting)

The issue being that I can't start sending the audio from my remote computer, so I've had to resort to using skype as a seperate audio service to go along with the teamviewer visuals.

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Posted by TeamViewer Staff
TeamViewer Staff

Re: No sound from remote computer

Hi All,

I am aware there are a lot of workarounds.
But put bluntly, this is not currently a feature and it is not currently on the roadmap.

Feel free to add a request to our ideas board.

-Scotty

Senior Moderator
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Posted by
Digon

Re: No sound from remote computer

Well Scotty, thanks for those words of wisdom. I guess we will have to find better alternatives that don’t charge us out the **bleep** for a sub-par product. I don’t believe the people here are asking for anything crazy. To be able to easily turn on remote sound without needing to VNC in apart from teamviewer is all we would need to resolve all of these issues.
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Posted by TeamViewer Staff
TeamViewer Staff

Re: No sound from remote computer

Hi mparker,

Thanks for posting.

I understand your frustration, but this was never a feature that we offered sorry.You can add this to our ideas board, but I cannot simply implement this feature for you.

Remote sound is only available to Windows devices and this is the way it was designed.
I am sorry for any inconvenience.

-Scotty

Senior Moderator
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Posted by
Photon

No Remote Computer Sounds

While using the free version of TeamViewer, I am unable to hear the sounds from the computer I am remotely connected to. Software on both computers is up to date, and the option to "Play computer sounds and music" has been selected on both computers. Both computers are iMacs. One is running Mojave, while the other is running High Sierra.

Is there something I need to do in the computer's audio settings, such as selecting an output source, in order for this to work? Is this feature not available in the free version?

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Posted by
Electron

Re: No Remote Computer Sounds

I'm now running TeamViewer 15.1.3937 (free) on two Windows 10 Home computers on the same WiFi subnet. I've tried all settings and tricks found on these forums but there's still no sound coming through from the client. Where to go next?

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Posted by
Henagon

Cannot enable Computer Sounds

Hello

I'm trying to activate the Computer Sound in the Audio/Video control tab but there if no option.
the Computer Sound option appears gray and i cannot enable it.

anyone can advice why?

Thanks

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Posted by
Henagon

Paid account shows Free

Hi Scotty, I am very frustrated as it has been months now that I don't get to use my account properly.  I bought a license but my account shows Free which limits me.  I need to get access to a computer at my office but it keeps kicking me out, asking me to buy

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Posted by
Electron

Re: No sound from remote computer

Hello, I am triying the free version of Team Viewer to check out if this can be a good tool for our working team. Unforntunately we didn't manage to hearthe sound from the remote computer so I checked on the forum and found this post. You worte in 2018 that it didn't work on Mac OS. Is it still the case ? Sadly, It will be useless to continue trying it, for us, if it would be this way...

 

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Posted by
Henagon

Re: No sound from remote computer

Apple unfortunaltey makes it pretty difficult to do this so its not necesserily Teamviewers fault but no it doesn't seem to be supported, at least last time I tried 6 months ago. I was able to transfer audio through the mic using a program named Soundflower but that was pretty buggy. There are few competitors out there that have put the effort into working around Apple's restrictions though. Unfortunately mentions of competitors names on this forum are removed so I can't give the name but last I knew a product that started with word splash was able to transfer audio on a mac

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Posted by
Digon

Re: No sound from remote computer

I believe sound flower is now loop back.  Also look at audio hijack

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Posted by
Electron

Re: No sound from remote computer

you for your fats and kind response, it will save me a lot of time trying to figure it out.

Such a shame that Apple doesn't make it easy...


@Maikeru wrote:

Apple unfortunaltey makes it pretty difficult to do this so its not necesserily Teamviewers fault but no it doesn't seem to be supported, at least last time I tried 6 months ago. I was able to transfer audio through the mic using a program named Soundflower but that was pretty buggy. There are few competitors out there that have put the effort into working around Apple's restrictions though. Unfortunately mentions of competitors names on this forum are removed so I can't give the name but last I knew a product that started with word splash was able to transfer audio on a mac


 

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Posted by
Electron

Re: No sound from remote computer


@mparker wrote:

I believe sound flower is now loop back.  Also look at audio hijack


Thank you

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Posted by
Photon

Teamviewer audio won't play through usb device [macOSX]

I have a usb interface connected to my laptop so that I can use external speakers. This works for every application except for teamviewer, which still routes audio to the laptop speakers. This happens regardless of the audio settings I choose in teamviewer or on the operating system level. Is it possible to make teamviewer correctly route audio to my interface like every other application?

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Posted by
Henagon

Re: No sound from remote computer

mparker, can you describe in detail how you employ loopback to do this? Are you getting this to work on a Mac?

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Posted by
Proton

Re: No sound from remote computer

This is unacceptable! should've been told when I purchased the licence!

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Posted by
Proton

Re: No sound from remote computer

Right on!