Thank you for your message and welcome to the TeamViewer Community! 🙌
Maybe your license is not correctly activated on your device.
To activate your license on your device:
Go to Extras
Click on Activate license
Enter your license key (which is on your invoice)
Save by clicking OK
After doing this, TeamViewer should not show free again.
I hope this could help. 🍀
If not, do not hesitate to ask your questions here. 👇
French Community Moderator
If my reply answered your question, help out other users and click the Accept as a Solutionbutton below. ✅ You can also say thanks by clicking on the Thumbs Up button! Thanks for being an active member of our Community!