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  1. Are you new to TeamViewer and Home Office and need some help? Check out our FAQ here.
  2. New to the Remote Access Plan? Find our first steps FAQ here.
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Posted by

Remote Desktop not showing

Hi everyone,

I installed TeamViewer to access my work computer from my home laptop but every time I try to connect them, I can only see a black or a white screen.

I tried to uninstall it and install it back, but I still have the same problem.

How can I fix it? Help!!!

Btw, I don't have a license and I'm using the free version

Thank you

1 Reply
1 Reply
Posted by Moderator Moderator

Re: Remote Desktop not showing

Hi @C18,

Thank you for posting.

With regards to the black screen, please read this article.

Hope this will be helpful for you.

Best regards,