Same ID is showing up on 2 different windows 10 systems

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Posted by
Electron

Same ID is showing up on 2 different windows 10 systems

I have a customer that wanted to put TeamViewer on 2 of his systems and once the TV is installed, both systems have the same ID.

TV: 14.3.4730

Windows 10 LTSB

1 Reply
1 Reply
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Posted by Moderator Moderator
Moderator

Re: Same ID is showing up on 2 different windows 10 systems

Hello @RichardPercival,

Thank you for your message.

Your customer probably cloned the image of his device.

I think that the following article would be interesting for him: How do I use TeamViewer on cloned systems?

I hope this could help. If not, do not hesitate to ask your questions here.

Cheers

Jean

French Community Moderator
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