Posted by sillycat41
Digon

Setup problem

Have a Win 7 laptop at my vacation house and tried to setup Teamviewer with unattended access, but something strange happened that I've never seen before.  The new computer shows up in my list of Friend's Computers but it's dimmed out.  I double checked the setup but don't see anything I missed.  Any idea what the problem is?

 

 

2 Replies
2 Replies
Posted by Former Staff AlanW1
Former Staff

Re: Setup problem

Hi sillycat41,

Thank you for posting. 

You mean you have seen your device in your contact list but now it disappeared from that list?

Are you sure that you log in on you new device with your teamviewer account again?

Alan

 

Posted by sillycat41
Digon

Re: Setup problem

No, the device didn't disappear from my contact list, it is just dimmed out so I cannot access it even though Teamviewer is turned on and ready. After I first setup the device I could log onto it remotely even thought it was dimmed out, but now that doesn't work. ????