Posted by yoganic
Henagon

Still problems connecting to teamviewer server

I can reach the masterservers on all three ports (80, 443, 5938), but I cannot connect to any of our PCs.
I get an errorcode of 10054 in the log.
Any suggestions?



1 Accepted Solution

Accepted Solutions
Highlighted
Posted by yoganic
Henagon
Solution

Re: Still problems connecting to teamviewer server

Since yesterday it seems to work again.
I have no clue, what was the problem, as there was no DNS or general Network Problem.
From our Network not even all Teamviewer 10 Version were affected. There is one, that never had a problem.
I can only guess, that it was related to teamviewers move to a new datacenter.
I'm glad it's over now.

View solution in original post

8 Replies
Posted by icplus
Electron

Re: Still problems connecting to teamviewer server

The same problem.

Posted by JoSte
Digon

Re: Still problems connecting to teamviewer server

look at www.rbls.org.

the ip 185.188.32.1 is listed in Blacklist

Posted by JKTH
Electron

Re: Still problems connecting to teamviewer server

I'm on Team Viewer 9.
I haven't been able to connect to the server for nearly 24 hours now.  It comes up with the 'Most likely you use a proxy server' message. It was running fine yesterday afternoon and I've used it every day for years now. Same computer, same setup, same connection. No changes at my end.  What's going on?  Did you bungle the maintenance you did on Sunday?

Posted by JoSte
Digon

Re: Still problems connecting to teamviewer server

Is this the Problem ?

DNSBL checking the result of IP 185.188.32.1.

rDNS found:

  • <master1.teamviewer.com> valid FCrDNS.

This IP has been blocked, but it's reputation is not bad anymore.

Posted by JoSte
Digon

Re: Still problems connecting to teamviewer server

I have a Tracert from different places.
All stop at address 217.146.20.18
Please contact ANEXIA Internetdienstleistungs GmbH in Austria for routing problems

Posted by TeamViewer Staff
TeamViewer Staff

Re: Still problems connecting to teamviewer server


@JoSte wrote:

look at www.rbls.org.

the ip 185.188.32.1 is listed in Blacklist


Hi @JoSte,

Thanks for pointing that out - but no, that's definitely not related to the connection issues being discussed here. DNSBLs are used by some mail servers as a means to block spam from disreputable sources, and being listed on one - in this case, a small, not-widely-used BL based in Brazil - would have no effect on the ability of the TeamViewer software to connect to our master servers.

Regards,
Jeremy
TeamViewer Quality Assurance Engineer
Highlighted
Posted by yoganic
Henagon
Solution

Re: Still problems connecting to teamviewer server

Since yesterday it seems to work again.
I have no clue, what was the problem, as there was no DNS or general Network Problem.
From our Network not even all Teamviewer 10 Version were affected. There is one, that never had a problem.
I can only guess, that it was related to teamviewers move to a new datacenter.
I'm glad it's over now.

View solution in original post

Posted by Dcm0009
Electron

Connection issues

Hey Jeremy, you may want this in another thread but i am having a similar issue. I use my computer in the field a lot and when i come back teamviewer wont reconnect. I have internet and other computers on the network using team viewer. it come up with the no connection check proxy server box every 30 seconds. can you help me get connected please. Thanks