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Posted by butchcooper
Henagon

Teamviewer Connection

This problem has justed started.  Trying to connect to a PC that is on and running Teamviewer, but the monitor is not turned on.  I keep getting a responce that Teamviewer is not running on the remote computer or is not installed.  Both of those things are not true.  Any thoughts?  I Googled the subject and a lot of people have this issue, but no solutions.  

1 Reply
1 Reply
Posted by Nothappypart2
Henagon

Re: Teamviewer Connection

Hi

I've add things like this and I would start by

1.Uninstalling the software Teamviewer

2. https://www.teamviewer.com/en/

3. Download the new software & Update all the computers you have running Teamviewer to the new Teamviewer ( Test to see if the computer online in your Teamviewer list )

4. Login to your Teamviewer Acc on the net https://login.teamviewer.com/LogOn Delete what you don't need & remove the computer that your having problems with.

5. Log the computer back in and do the device authorization. ( If stall not logging in look at number 6 )

6. look at your firewall as it may be stopping it

7. Right now we look at your Network card and Wifi and what you running i.e windows 7 8 10 XP

Hope this help you