Wake On LAN Stopped Working

I am using public address with duck DNS for TV WOL. It has worked fine for years but suddenly quit working. All of my other apps for waking my 2 computers work fine with duckdns. It's only TV that suddenly quit working. Doesn't matter if I use iOS TV app, PC TV app, or web management console. It just refuses to work anymore. I have the wake up button but it doesn't do anything. Please advise a solution.

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Accepted answers

Julia

Hi all,

I just wanted to inform you that we fixed this issue.

Wake on LAN should work again

Have a great day!

Julia

All comments

naynaychillis

I always use WOL when I want to connect to my PC as I don't like to leave it on, and was getting pretty confused why it was no longer working until I found this thread. Glad to know it's not something I did.

I was wondering which 3rd party methods you use? I'd like to be able to wake my PC somehow until TV has resolved the issue

Duckied

Thank you teamviewer . I was going crazy over the last few days trying to get this to work from resetting my router, getting a new nic, to installing every old drivers I can find. I hoping this was the reason why it stop working for me.

Julia

Hi all,

Thank you for your posts!

Our development is already working on it but at the moment we cannot say when the fix will be released. I will reply to this post when we published it to inform you. As a workaround you can use another TeamViewer ID in the network to wake the computer up.

We apologize for the inconvenience.

Regards,

Julia

Doomie

Hello Julia. Thanks for you reply.
I noticed TeamViewer update saying "Fixed a bug where UDP connections were not possible"

However, WOL is not yet fixed (no signal is sent through UDP)
Appreciate a second look into this!

P.S.: Wake on LAN works just fine on my PC with other solutions over a public domain

obrowne

Hi I am also experiencing these problems with Team Viewer Wake On Lan not working anymore.

I spent hours reconfiguring de-instalen ans re-installing only to find that there are issues.
On the one hand good to have narrowed down the sorce of issue.

Just wondering when a solution is expected?

martinwinter

Dear Community,

I too have this exact issue - just stopped working on all my devices last Saturday. It worked seamlessly for 11 months wherever I connected from globally.

Appreciate that resolution is being worked on, but any suggestions when this will be fixed and 'normal - excellent - service' will be resumed?

Regards Martin

Megazildjian

Thank you so very much for this reply. I hope the fix comes soon

Julia

Hi Megazildjian,

Thank you for your message.

The Wake On LAN feature is currently unavailable if you try to wake up the computer with a public IP address/DNS.

We are already working on it and will inform you here as soon as we fix it. We apologize for the inconvenience.

Regards,

Julia

Megazildjian

After further investigation with a WOL packet sniffer, TeamViewer is not sending the WOL packets when clicking the "Wake Up" button from any device, including the web management console. The packet sniffer does however show the packets from any of my other WOL tools. I have contacted TeamViewer about this problem but they haven't contacted back, probably because I have a free instead of paid license. I am at a loss for any other ideas. Please help.

Megazildjian

I have also tried entering my public IP address directly under WOL settings in PC app to no avail. This of course works fine with any of my other WOL 3rd party apps.

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